Check in and valet people were great! Elevators were SUPER slow on a very busy weekend. I’m not sure they all were working. Taking the stairs was a strange experience you wind through work areas for staff. Hallways and rooms were old and worn. Our bathroom door didn’t shut properly. Walls were super thin so we heard everything in the rooms next to us and in the hallway. But we were super close to the winter festive events so that made up for the underwhelming hotel.

Merveille Apart que je nest pas eu la chambre pour laquelle que jai payer

No it had bed bugs

Nice location, close to Old Quebec

Very hot room, couldn't get the room temp down, even using the A/C. Very, very small bath towels. Poor tissue paper quality, if I want to sand my nose, next time, I will use sanding paper, its going to be softer. Cheap for the price paid, $350 a night

A comfortable stay

The room was very hot even if the A/C was turned on. The bath towel were as big as a hand towel, tissue paper was a very cheap, like sanding paper. Elevators is always stopping on differents levels without any reason. Very poor quality for the money I paid per night. Above $350.00 / night

L’hôtel super localisation. Mais je remarque qu’il manque d’amour, renovations

Chambre parfaite..juste système chauffage bruyant ..🙃

La chambre n'est pas à la hauteur de cette hôtel. Personnel n'est pas à l'écoute sauf du côté valet qui eux on donner un excellent service.

Excellent location to experience Carnavale

Reception staff were not happy, not a smile on their faces meanwhile it is the City’s great yearly event. Room is outdated, there was a broken lock on the cabinet door. No working lights when we entered. As for the bathroom the grout was dark, not cleaned or very old. Too bad, it used to be a great place, well situated and great views but won’t be going back.

Old scratched furniture, stained upholstery, parked car far from hotel and paid 25 dollars extra for that. Definitely first an last time!

Clean. Great location. Comfortable. Kind staff. The only hiccup is the parking. It’s a couple of blocks away and the entrance was difficult to find.

Nice room

La propreté et le personnel

Clean room, but needs a bit of renovations.

Le bruit a partir de 7h du matin dans les couloirs et les chambres a proximité : des travaux, le ménage… Pas très agréable pour se reposer

It is so good

aucun produit de bain et douche, voisin de chambre tres turbulant. Nous avons essayé de communiquer avec la réception mais aucune réponse