Penilaian & Ulasan Keseluruhan Royal Hotel Carlton

Hotel itself is ok, nice bar and garden with good staff. Few issues: at check in I need to ask 3 times for my Expedia gold benefits, the rooms are ok but the pillows are hard and worse the airco cannot go below 24 and goes up to 25 by itself, makes sleeping difficult . Breakfast included but the nicest things like made eggs or fresh juice needs to be paid… on check out again to to ask the deduct the Expedia offer of 20 euro per room… why if you offer it let someone ask for it.. never has seen this before

The overall appearance of the hotel is fine, it is the experience that you have here that is so poor. The staff are at best indifferent, but what really made the stay disappointing is the overall policy of dishonesty that the hotel embodies. I was supposed to be offered a VIP coupon for food/drink and it was never offered and when asked they just said 'sorry' but no follow through. I also overheard other people asking for their VIP upgrades and they were denied by the receptionist. The air-conditioning in my room was not working so in July it was actually hotter inside than out. Again no real response from the reception when I complained. So overall, the room was fine but the experience is not good.

Close to train station

Great very central location, friendly staff. The building is a bit dated but super ok.

Excelente. Quartos espaçosos, confortáveis. Vista bonita, limpeza e conforto.

Niet het nieuwste en meest moderne hotel, maar wel karakteristiek, snel, vriendelijke, spa, gym, trein, winkels en restaurants “om de hoek” dus helemaal prima!

Großes Haus am Rande des Zentrums. Alle Sehenswürdigkeiten sind zu Fuß erreichbar.

This is a really lovely hotel and feels quite luxurious. The complimentary breakfast is a real bonus with plenty of choice to get you started in the morning.

Buen hotel con cuarto muy grande

Great stay, the hotel was amazing.

Five star property just a bit outdated but in excellent shape with full service, comfortable lobby and bar and excellent restaurant. Large well equipped room with comfortable bed. Extensive breakfast buffet. 15 minute walk to the square. Easy underground parking.

Hotel confortável e com ótimo café da manhã

Fantastisk hotell, til bra pris. Super frokost og komfortable rom. Eneste minus er dusj i badekar. Ellers anbefales hotellet.

Uitstekende locatie, mooi hotel en vriendelijk personeel.

Hotel looked amazing from the inside. Dinner and breakfast were first class

Great place with very responsive staff and a very convenient parking. The air conditioning was amazing and needed .

We had a lovely room and the staff were very friendly

The hotel was situated well, quite near to the main shopping street. Breakfast was perfect. The staff was nice and friendly.

Alles zur vollsten Zufriedenheit

Good