We arrived and no greeting. Just check in. No talk about services offered for site seeing- Just about breakfast. We go to rooms and only one has A/C working. We mention twice on the second day and they say they’ll get someone to fix it. No one ever came to fix it. Thank goodness we had our personal fans to help us get through the heat of four days!! ! The housekeeping service was great and provided us with clean towels, made beds and clean bathrooms! Just work on customer service when people arrive. This came as a recommendation but we will not be doing the same.