L’hôtel est bien mais le secteur où il est situé n’est pas super , prévoyez un taxi pour aller dans un bon restaurant Les prix des drink à la piscine son exorbitant 10.5€ pour une bière et 14€ pour un aperol spritz .

The hotel and the view from the balcony was very nice, but we had bed bugs and ants in the room and this destroyed our experience at this hotel. We notified the staff, but the problem was not solved and they have ignored our attempts to contact them after our check out. We left with numerous bites from the bed bugs and we will never return,

The floor in our hotel room was dirty. I had to throw out all my white socks. They could have washed the floor. Maybe that's why they give you slippers. The shower was the most ridiculous shower I ever seen. The whole floor in the bathroom got wet. There are no doors to open up, just a glass wall that covers nothing. You need 10 bath towels just for the floor. The food was the best part. We ate in the restaurant once and ordered room service once.

Fint ophold centralt beliggende i Palermo. Fine store værelser. Vi havde dog altan ud til vejen, hvor der var lidt larm. Fin morgenbuffet, personalet var dog lidt bagud på opfyldningen. Venlige og hjælpsomme receptionister.

Dejligt hotel, skøn pool og morgenmad. Rigtig fin beliggenhed. God service.

Otima equipe de funcionários

Muito bom esse hotel. Quarto aconchegante

Vi hade 3 underbara dagar på NH Palermo hotel! Det var rent, personalen var trevlig och det kändes lyxigt! Vi bodde i family-connecting-room vilket var toppen! Poolen var anledningen till att vi valde hotellet. Poolen och poolområdet var fräscht och rent! Många verkar välja hotellet som avslutning på sin Sicilien-resa.

Breakfast was bad and to few tables. Had to wait 20 minutes to get table. Lot of insects (ants), got bitten several times. We did not get to separated singel beds like we had booked. Had to organize ourselves. One had to sleep without duvet for to night's before we got one. Bad view form windows. Lot of noise in the evening made it difficult to sleep. Pool area was nice. Staff was nice.

Bra poolområde. Mycket bra frukost

The main reception area and patio area was nice modern amd well maimtained. The pool was filthy there was a thick rim of scum around the whole perimeter. There was also a.severe lack of.sunbeds we.struggled to get a bed and yet there was plenty of space for more loungers lots of guests had this issue....hotel needs to invest in the pool area which im sure they wld be able to do with the amount of.money they charge for drinks! The drinks prices were extortionate and the service at the bar area was dreadful. Thankfully the only occassion we went to buy a coffee we waited 20 mins and then gave up as noone appeared to take out order despite seeing us sit there. We didnt have brekafast as we arnt big breakfast eaters and 20 euros each was alot. The location was ok but a good 20 mins to get into the main old.town for a.meal. well located for the station just a 15.min walk. Bedroom ok it was clean and cleaned daily and spacious a nice walk in wardrobe so plentyof space. We had no balcony but the window looked out side view of sea and the gardens and palace area and was a.nice view. They had music.some.nights but the garden was empty i think if rhey made.drinks cheaper people may have attended. The corridor was tired and there was a bucket catching a.drip the whole.of our stay. We enjoyed our stay but this hotel cld.do better.

Was a nice stay. Rooms were lovely. Pool needs a good clean. Staff were mostly great.

An okay hotel in a good location. Rooms are big and have good amenities but the bathrooms are dated and in need of an upgrade. We found that there was mould all over the shower and water stains in the toilet. The pool area is a plus but a lot of it is shaded all day which meant people coming to reserve sunbeds very early (pre 08:00am) and maybe only 20 sunbeds total that get sun. This quite often meant that many people were left without a sunbed or a sunbed in the shade even when coming down to the pool before 09:00am. It would be worth the hotel considering cornering off the whole pool area rather than just the pool to stop people coming down so early to reserve. We also found that people would reserve beds and then leave them for hours with other people struggling to find any and no action was ever taken. We found all of the staff nice and helpful but one thing I would say is that the prices are astronomical at the hotel. We paid €7.50 for a 30cl can of Coke and €5.50 for a bottle of water. Whilst I appreciate that prices increase for convenience, there is a shop just down the road that sells cans of soft drinks for €0.66 so paying over 10x more felt like we were being ripped off. Overall an okay hotel - with a few improvements I think it could be great.

Bel hôtel en apparence. Piscine agréable mais mal entretenue, pas assez de transats pour tous. Je déconseille de prendre une chambre standard (moisissures douches) surtout si elle est située au premier étage. Vue desopilante et sortie des climatisations. Les serviettes n'ont pas toutes été changées le dernier jour. Points positifs : le petit=déjeuner, et la situation près du port. Globalement satisfaisant mais à revoir niveau propreté. Peu facilement mieux faire.

The hotel is tired and whilst the common areas have been renovated, the same cannot be said for the rooms. Its located 20 mins walk from the hustle and bustle of the city and in the evening, the walk is a little sketchy. Our room was a suite and whilst the view out of the front of the property was great, it was not well maintained and had an issue, which resulted in us moving to another room that was just as bad! Some of the staff were friendly, but no information on check in and or assistance on where to go and whats good to do Real shame,

Veldig enkelt og greit sted for overnatting i Palermo. Stort hotell uten særpreg, men grei service, ok mat, fine uteområder. Anbefales. Men

Good 4 star hotel looking onto the sea. The room was modern and comfortable with very good facilities (decent hairdryer, great toiletries, slippers, fridge and safe). It was great to have a pool but the pool area could have been cleaner. The reception area and bar looked nice but it was extremely busy when we were there as the Radio Italia concert was on. Parts of the hotel were a bit dated.

Had the most lovely stay here. First time in Palermo so the location was good for exploring nearby markets and the many many alleyways in search of hidden bars and restaurants. Pool was an excellent bonus to cool off after a day exploring. Shame the drinks were so much more expensive than any nearby bar (10.50 euros for a lager!!) had they been more like 6 or 7 euros we’d have made more use of the hotel bar. Had a great pool DJ on our last day playing chilled tunes that were very welcome after the ‘interesting’ choice of bar music (think fairground circus, marching band, 70s Carry-on film) played on loop everyday! Loved our balcony view watching the cruise liners leave of an evening. Yes it’s a main busy road but close the doors and you can’t hear a thing. Excellent breakfast. Lots of choice and wasn’t the same every day. Would I return? Yes 👍

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Lou was a great waiter and the pool was great for the end of the beach day