Returning customer, always satisfied.

Amazing hotel with excellent staff. Area was safe with great shopping within walking distance.

Horrible room. Broken furniture. Ceiling peeling in bedroom. Breakfast is a sandwich to go. Staff was nice however

Good

Medical reasons

Rough area, took 20 min to check in and got a ticket while waiting.

Staff is amazing very friendly I would recommend staying here

Staff was respectful and polite

Staff great clean.

Decent

Returning guest who appreciates warm rooms, convenient location and excellent restaurant.

- The rooms are old and neglected. - There are intimidating people loittering in front of the hotel as well as inside. - Breakfast is poor quality We had two employees booked for the period of Jan.12-23 2026. There was no hot water and the rooms did not get cleaned for 4 days. We found out from staff that the heat pump had broken down. When we looped in Expedia to get check out early and get a refund, the hotel manager Himanchum (spelling?) just kept denying there were any issues. We ended up checking out early on Friday, Jan.16 and booked Holiday Inn for the remainder of the original stay. Having employees dealing with safety issues and lacking basic hotel essentials is just not worth it. Expedia was kind enough to provide a token refund for the stay. No refund or apology from the hotel. Just no integrity from management.

Room was spacious and nice. The bath tub was a bit worn out and the bathroom mirror light did not work. Staff was very friendly though

The staff is rude, the

room clean ,but too hot , can not control ac,and too noise ac.

Hot water didn’t work for 2 out of the 3 days I was there. They took 3 1/2 hours of arguing with the manager to be able to cancel the rest of my stay and be reimbursed

No hot water, said hot water tank would be fixed later in the weekend when I would be gone. Manager refused refund. Expedia customer service refused refund. Will never book with Expedia again

This location is very old and quite run down. Staff have strange policies and instead of helping guests it seems like you’re supposed to support the staff. Not impressed. On a positive note the bed was quite comfortable.

5 star

Amazing stay.