Excellent service. By far the best service ever of any hotel. Expect greatness and you will receive the ultimate treatment. Friendly and knowledgeable staff will go out of their way to make this the best experience!!

MO has mastered the fine art of 'the details." All staff were amazing. Location is easily within walking distance to most sites. Rooftop bar has the most spectacular view of Munich. As a traveler that has been blessed to stay at some of the best hotels of the world, MO Munich is without a doubt one of my most favorite. You can't go wrong staying with MO, but MO Munich is a must.

Ohne Baustelle wären wir äußerst zufrieden

Fantastic hotel with all the amenities! They even provide a hair straightener!! The restaurant was excellent for breakfast. Centrally located…walkabe to many attractions.

Amazing stay

Outstanding property with world class service. Excellent room service dining.

Un hotel excelente y un excelente servicio.

Première et dernière fois au Mandarin ! Nous avons réservé une chambre « deluxe premier » et nous avons eu une « deluxe ». L’unique différence entre les deux catégories sur le site est la salle de bain qui est plus grande (la chambre en elle-même est identique). Plutôt facile à savoir quand tu n’as pas ce que tu as réservé ! Ou il font de la fausse représentation avec les photos sur leur site ou il downgrade les clients et n’ont pas le courage de l’assumer. Il propose de changer de chambre (après 2 nuits) … mais pourquoi donner cette chambre si d’autres sont disponibles (et de surcroît à un client qui séjourne 5 nuits ?!) Le service de nettoyage est déficient. Nous avons quitté pour la journée avec la pastille « faire ma chambre » et à notre retour, à 16h30, elle n’était toujours pas nettoyée !

Tolles Hotel mit freundlichem & kompetentem Personal. Einzig das Fitness & die Sauna ist zu klein & nicht zweckmässig, z.Bsp. kein Ruheraum in der Sauna. Für ein Hotel dieser Klasse ungenügend.

Strålende service.

Our family had a wonderful stay at MO, we stayed two nights and were sad to leave. Our room was amazing, the staff could not have been more kind, esp Aaron, and we felt well taken care of. The hotel is elegant without being pretentious. We will return. Munich is a lovely city!

It is a hotel that handles all aspects of a stay to make it a luxury.

Just perfect from beginning to the end. Full stop.

Phenomenal hotel. Amazing staff and service. Unbeatable location in center of Münich.

Staff Accommodating and helpful. Communicated through what’s up, fast responses.

Our experience at this hotel was extremely disappointing. During our stay, our packages, which contained cherished items such as our favorite pastries, fruit, nuts, chocolates, and a pair of my wife’s glasses, were mistakenly thrown into the garbage. These items were a collection of small treasures we had gathered during our travels across Europe. Initially, the cleaning crew denied any wrongdoing, and the hotel manager treated us poorly, refusing to accept responsibility. After hours of arguing, the hotel finally offered minimal financial compensation, which barely covered our losses. On the final day of our stay, we felt unsafe and experienced the worst hospitality we have ever encountered. This unfortunate incident has drastically changed our perception of the Mandarin Oriental brand, which we once loved.

Sehr Freundliches Personal, es blieben keine Wünsche offen. Ausgezeichnete Auswahl beim Frühstück und Room Service sowie rundherum ums Hotel.

Extraordinary!

We tried to book the spa in advance. It was not possible. When we arrived there was no availability because the spa is not inhouse and it is really small sp there never would have possible to have a nice massage or a nice spa relaxing experience. It would have been nice to know this in advance so we could have checked for other massage/spa in the area but when we realised this it was to late. The staff at the hotel was really and great service.

A experiência no hotel foi perfeita. O staff muito gentil, hotel novo com instalações impecáveis, localização excelente e serviço muito bom.