Tell the guests that it takes 30 minutes to warm up the sauna before we read the sign beside the sauna. Warm up the pool and surrounding air temperature. Restaurant was nice, good food. There was a loud tv beside my room so i was moved no problem. Very nice Agent at the desk in the morning at 7:30

I am absolutely appalled at this hotel. The entire floor we were on smelled like smoke. Our key card didn’t work so we either had to leave.

The ceiling in the room had water spots, mud peeling and cracking. Small bathroom.

i was unable to speak to a supervisor or manager to resolve an issue, my request was refused.

Amazing staff! Book the renovated rooms, otherwise pretty old. 6th floor rooms are nice. Pool is usually my favorite part but t time it was very cold

Staff were nice room was clean Thankyou

Yes

yes

Very good.

Room was clean. Good quiet stay

Rooms are getting a little run down. Price was right but not sure we would stay here again. Place seemed empty but we still had someone right beside us who had their TV blaring all night. Tried to call the front desk only to realize we had no phone in the room to call from. Very odd.

Amenities. Pool and sauna were unavailable and that was one of the main reasons we chose that hotel, for their amenities. Also, no breakfast available and location wasn't that ideal.

Always a pleasure to stay at the hotel.

I love this place and the ppl working there

Clean room Friendly staff

Our first night was not great. There was an issue with the heating unit which kept us awake. We notified the front desk the next morning and they were very helpful. As we were going out for the day, they moved us to a new, upgrade room. The hotel staff were courteous and friendly. The restaurant is on site, the food is good and pricing is reasonable. Overall - we'd stay again :)

The staff are just wonderful and very friendly! The entrance always clean. I would definitely go again.

Friendly staff and excellent restaurant.

lack of upkeep on the room. after the first day when we came back from an outing and the room wasn't made up, we requested new towels and fresh coffee for the next day and none were provided. the room did not get remade until the day before we were set to leave and we were at this location for 4 nights

Staff was very friendly and room was clean. Mattress should be replaced as it is a “canoe mattress” and needed pillows to fill the sunken parts.