La habitacion necesita ser renovada, se ven varias cosas viejas y deterioradas

Yes.

It was a great stay, delicious breakfast and bed

Excellent location

It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city.

Hotel excelente

Café da manhã, médio, deixava a desejar. Funcionários, alguns bons, outros nem tanto. Quarto limpo

Breakfast was excellent and kept me going through a busy daily schedule! Excellent cleaning service and very friendly staff.

We loved how conveniently located this hotel is for first time visitors and we were blown away by the high level of customer service, the staff took care of us.

Excelente

Top location, nice people and good breakfast.

Top location, nice people and good breakfast!

O hotel é bem localizado e o quarto é bom. No entanto, o box do banheiro acumula muita água, dando a impressão de que o ralo não dá vazão adequada. O café da manhã é saboroso, porém nada excepcional. De forma geral, o hotel não se enquadra como 5 estrelas; a experiência está mais alinhada a um padrão de até 4 estrelas.

Todo perfecto instalaciones y trato del personal.

Cafe da manhã incrível

Great location, kind staff, I wish a few spoke a bit more Spanish. I do think the breakfast could have been a lot better. Again, the location is perfect!!!

Hotel muito bom e bem localizado

While the building was modern lobby etc. our room was dated. The room had bath fixtures furniture more like the 1960 -70’s. Pretty basic for a junior suite. The staff and cleanliness was excellent.

The staff, especially the hotel porters were very kind, professional and overall extremely helpful. The location is perfect and the entrance is nice….. BUT get to the room ours was 803 is absolutely gross and is in need of a deep cleaning. The crevice around the sink had hair clippings the door in the bathroom had something brown and was overall filthy dirty. Please, you have a beautiful hotel take care of it!

Todo muy bien, la unica molestia es que las llaves de la habitación se desprograma siempre