Penilaian & Ulasan Keseluruhan Hotel Villa Real, a member of Preferred Hotels & Resorts

Great!

The secon time I I’ve stayed at hotel Villa Real

Nice

Beautiful hotel around many walkable restaurants. The staff was wonderful. The rooms were spacious and clean

Nos quedamos 4 noches en el Hotel Villa Real y lo volveríamos a hacer. El staff desde el inicio hasta el final fue muy amable y atento. El cuarto muy cómodo y limpio. Mi estadía fue muy placentera.

Quiet, clean and central location

Muy amablemente me reconocieron la reservación del día siguiente ya que por una equivocación me equivoqué de día pagué solo la diferencia de tarifa. Alma de relaciones públicas fue un ángel en el proceso

Ubicación excelente y amplia habitación.

Wonderful stay as always. Everyone on the staff is amazing, friendly and always willing to help. Location is perfect and easy to access by car. Walkable to all the major sites. Rooms are spacious and comfortable. Looking forward to my next visit!

All really excellent

The location of the hotel is very good. We got a room with balcony, but the balcony was a joke with a terrible view. But altogether it was a descent hotel in a very good loation.

Was a good basic hotel but definitely not 5 star hotel as described - more like 3 stars

It was below my expectations.

Skyscraper hotel in the heart of the action directly across Plaza Espana.

Sehr sauber. Einrichtung old school aber sehr gepflegt. Pool ist eher eine große Badewanne. Hellhörig….Service entspricht definitiv keinen 5 Sterne Standard. Nicht besonders zuvorkommend. Habe mich ein paar mal geärgert. Höflich um was gebeten. Man lies mich lange warten in der Hoffnung ich gebe auf. Als ich nochmal gefragt habe, kam eine konfuse Antwort die ein Nein bedeutet sollte. Ich bin Spanierin an der Sprache lag es nicht. Diese Unterkunft werde ich nicht mehr buchen.

After five family vacations to Europe with twin boys (now 13), Hotel Villa Real wins our favorite hotel in Europe. The room was amazing for our family with two levels, one for the kids and one for Mom & Dad. Breakfast was amazing and the staff were super friendly. We need to go back.

Great stay, wonderful staff, good effect location, and a clean and comfortable room.

Excelente hotel y muy buena ubicación

Excellent room and very friendly staff

Great experience in the hotel. Front desk staff were top notch and very helpful. The reason for the reduced rating is our experience in the hotel bar. Very rude bartender. He was obviously busy but didn’t need to slam a menu down in front of us and all but tell us he was too busy for us. This is, remember, a 5* hotel we are in. We left and didn’t return to any dining options at the property. I told the front desk staff but never heard anything back. Great location, near the Palace Hotel. Very walkable and safe. Room was lovely.