The staff was rude, management didn’t do enough to satisfy the issues. Housekeeping refused to clean the rooms siding with staff.
douglas
Perniagaan dan Rekreasi dengan Pasangan
2.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
Staffing issues, housekeeping issues.
Lisa
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
Every one great. Clean rooms and grounds. Would most definitely stay here again.
Lepsia
Rekreasi Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
La cama estaba como floja
ANGELA
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
We stayed Friday to Monday and the breakfast was Awesome. Staff was friendly and helpful. Guest was friendly. I like that it was very convenient to many places. I would suggest getting a variety of flavors for coffee creamer. I would definitely stay again. Shout out to Dameon I think that was his name.
Richard
Percutian Keluarga
6.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
The first room smelled like mildew. The bathroom door didn't work. When the toilet broke, we moved to a better room. It was a decent experience after that.
Caryn
Rekreasi Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
I liked the size of the room and the complimentary breakfast.
I didn't like that the tub drained out slowly and the bathroom fan wasn't running.
I made the front desk aware of both but they weren't fixed during my stay.
Charles Johnson
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Friendly service
Melanie
Rekreasi
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
This was a great staycation.
Lloyd
Rekreasi
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
The staff was excellent!
Brittni
Rekreasi Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
We loved our room and the amount of towels, the room setup, the couch, ECT... We thought the queen beds seemed a little small but we didn't mind. HOWEVER, the pool here was full of bugs, a shiny film, and DISGUSTING and green.
Thimothy
Rekreasi Percutian Keluarga
4.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Staff was great and had great customer service. Breakfast was awesome but not enough eating area when the facility is full.
Kimberly
Rakan dan Keluarga
8.0
/10
Diulas 15 minggu yang lalu
Hotels.com verified review
The hotel staff was
Robert
Perniagaan dan Rekreasi
8.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Good place, good price
Lucille
Rakan dan Keluarga
8.0
/10
Diulas 15 minggu yang lalu
Hotels.com verified review
Room comfy & spacious. 1 elevator was not working. Eggs were cold, coffee was empty had to ask for more. Seems they just wanted to clean up and be done even though we got there at 8:30am and it was supposed to be served until 9am.
Anita
Rekreasi Percutian Keluarga
4.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Head staff when arrived talked so fast and had to ask her to repeat and she was not happy.
The curtains were shredded in the room. Bed was so old and terrible. Dirty on elevator.
Toliet too low needs updates desperately. Would never stay there again. Had to pay too park and not secured!! Close it and rebuild!!
JAROD
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Great stay
Brian
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Good
Julie
10.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
Overall good hotel, clean. The pool was warm and clean. The only down fall was the pull out bed uncomfortable but that what you get with a pull out . But no worries it was for only one night.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia