The Westin Resort & Spa, Cancun

Terokai The Westin Resort & Spa, Cancun
8.4
Sangat Baik
Daripada 1,834 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

8.6

Ulasan Pelancong The Westin Resort & Spa, Cancun

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Ulasan teratas
corey
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

First room had water issues in the floor ie water came up thru flooring when you walked on it. Next room had an unbearable smell of paint fumes. Final room was good - taps leaked. Smell of steak house food fires oven was heavy. Do not recommend for anyone with any allergies.
Thomas
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Mye bedre enn bildene tilsier. Veldig flott område og fantastisl frokostbuffé (som heller ikke vises igjen på bilder)
Elizabeth
4.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Staff were amazing and lovely. We booked an ocean view room and the ocean was fantastic. Unfortunately, they put us in a room that was doing construction directly above our heads - starting early morning (hammering, drilling, etc) and lasting throughout the day. We were hoping for a relaxing stay so this was not ideal.
Akia
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Clean room, friendly staff and I loved the activities that was at the resort. It was a great time
Alvin Sugue
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Yes everything is very good.
RODRIGO
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Muy limpio y cómodo
Mohamed
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Very nice resort, breakfast was good. beach was ecellent and having a heated pool open until 10 pm was fantastic.
Johan
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Bra läge och bra faciliteter. Bekväma sängar och sköna sängkläder.
Jagoda
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The hotel is old and needs some renovation but the service was excellent
Laurie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The staff was absolutely amazing. So friendly and helpful Room was spacious and clean.
Joseph
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Great rooms and spotless great housekeeping. Not many restaurants.
Leah
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Everything was lovely the staff were super nice the bathroom had some problems with chips and stain on basin board but overall fine
Nicco
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We arrived and there was a plumbing backup causing water to come up from the floor, instead of switching our room we waited as maintenance replaced multiple floor tiles.
Karen
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Heavenly beds are not heavenly .. large material creases because of so many mattress covers/sheets made sleeping uncomfortable .. pillows were shoved into small ill fitting pillow cases, too large hard pillows gave us neck aches .. they had no flatter or small pillows Towels were thin and scratchy. Otherwise the room was good. One dinner at the Stone place .. both chicken meals, were dry and hard .. uneatable .. they still charged us full price The staff were absolutely amazing .. we loved everyone. Other than the one bad meal the food was great .. salads and all the tacos were to die for.
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Melodee
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Wet sheets. Dirty towels. Dirty floors comforter!!! r. Rusty water in bathtub. I want refund immediately!!!!! Manager wanted to argue with me!!!!
Michal
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything was Amazing BUT the room didn't have a smart TV so I couldn't watch streaming with my wife. The beach is amazing. The food in the more sports bar is the best over the beach side food or fancy hut. Overall enjoyed the place, would also be nice if they ran affordable shuttle to and from the airport. Real score is 4.5/5 I round to 5 as I would 100% stay again
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Lauryn
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great hotel, very nice staff.
Tim
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Rooms a bit dated
Carlos Alejandro Gutiérrez
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Todo excelente. Buenas condiciones y todas las amenidades.
Madilynn
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everyone was so kind in the hotel. The room was clean but the tub was leaking all over the place. The staff was incredible though! The pool and beach was amazing. Loved being here
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