The over night auditor/clerk was very nice and welcoming. We checked in around midnight because we had a power outage at our home. The room we were assigned was a double-double queen beds. It clearly had water damage in the ceiling. The ceiling was pillowing down above foot of the bed. I didn’t feel unsafe so I did not request a different room. Otherwise our stay was comfortable. Breakfast and coffee in the morning was nice. On the way out I mentioned to the desk clerk that our ceiling over our bed was pillowing and she said she’d “make note of it” and went back to what she was doing. So I’m not sure if it was reported.

Mary, at the front desk, was so very helpful when we had a near disaster with misplaced car keys.

Need firm pillow.

Pleasant stay

The train in the middle of the night behind the property is very loud!!! Both nights woke us up at 4am.

Just what I needed for a night’s stay. Only downside in the bar and grill next door that sometimes has live music. It wasn’t egregious but definitely bring earplugs with you. I slept very well and the staff was friendly and helpful

Clean facility and courteous staff

Front desk was very nice and helpful. Room was clean. Hotel is a bit dated but nice location.

Friendly staff, clean hotel in an excellent location for TCU activities and across University Ave from shopping with good food sharing a parking lot

NA

Good location

Room had dirty rags left in it. 3 night stay was apparently not long enough to get room service even though other hotels do room service daily. Pool was closed for “maintenance” but nothing was being done to it. Breakfast didn’t have any trays to carry food back to the room, just tiny cheap styrofoam plates.

Great location if you’re visiting TCU. Clean, good breakfast and the beds are very comfortable.

B

I have stayed here many times and this past trip was the worse. Staff used to be very friendly, this time I experienced snappy and not helpful. The stairwell had a damaged curtain rod and old damaged curtains laying in the stairwell from Thursday 8/7 through 8/10. At one stage the rod even was on the stairs which could have caused someone to trip. I found the hotel more rundown this trip. Like I mentioned I have had very good experiences prior to this one. Sorry I cant be more upbeat.

This site is not free parking. We were charged $5 per day for parking. I believe this is new, as we were not charged the previous month.

Be sure to ask for an odd numbered room unless you can sleep through a train whistle all night. Dumpster at neighboring sports bar is emptied at 6 am. quite the wake up call. Breakfast was wonderful every morning. Staff super friendly. Conveniently located.

Bed confort is awesome! I’ll stay next time

Personal amable

I like that its so close to the Dickies arena! Delicious breakfast included.