Penilaian & Ulasan Keseluruhan Casa Del Mar

I was so pleased with my stay. Prior reviews made me weary of the place and almost cancelled. I am so glad we did not and we got to enjoy a lovely stay. The place was clean. Room was spacious and clean. No bugs. Water pressure was great. There were no homeless people around property. No drugs . No trash anywhere. It was very nice and clean. There was even one person cleaning the sand away from the rooms making sure the property looked neat. There was someone. Trimming the bushes as well. Beach was right as you opened your door. My husband and I were very pleased with our stay. The breakfast is limited but it did have Belgian waffle irons and toast. The property also had a very nice coffee maker for espresso and regular coffee and it was something we enjoyed very much.

Definitely a hidden gem..customer service was amazing

Paid over 400 dollars for 2 nights in a suite and it was extremely hot rhe whole weekend they told me the only tine i complained that i could only get a fan thats all they could do so i ask at checkout could i get a discount or something due to it being hot all weekend the man told me no and that i shouldkve just checked out also called me a american and said americans always want something for nothing

This was a last minute book. Whem we arrived the guy who checked us in was very nice. When we gotvtobour room the curtain was open and the sun beating into the room. It was 95 degrees out and the rooms ac was turned off. When we checked in at 7pm we turned the air on and went to the beach-which was beautiful. (Prolly the best part of the property). We then headed to the pool where we had to pass people smoking amd would not move. Once at the pool it was crowded. Once back in the room it felt like the ac was not working. We all showered with the 4 towels we were allowed for 4 people. Once out of the shower the heat kicked right back in and sweating non stop. Went to the front desk to inquire about doing something about how hot the room was and the guy at the desk (not the same as checkin) didnt seem to care. The people around the hotel we questionable. The door wouldn't shut all the way, the sibk wouldnt go down, and the room was crazy hot. Needless to say we packed up and left at 10pm. When leaving the guy again did not seem to care we were leaving because if everything, and then seemed bothered when i asked for a receipt to show i checked out early.

The location was excellent a short walk to the beach, but besides that the room was dingy, floor dirty. Definitely a 2 star hotel.

The location was everything, located a short walk to the ocean. The rooms needed cleaned BADLY! Floor was nasty, I expect sand, but there were spills from the previous ppl.

Easy check in and check out process. Room as pictured, the whole place smell amazing, and very inviting! Love the convenience of having a pool and the beach steps away!! It was a great experience overall!

Todo general

Customer service was great. The only issue was the couch bed was disgusted need to be thrown out. No way I was going to let my daughter lay on that. Bathroom toilet didn’t flush and the bathtub need to be replaced

The proprietors seem to be very very nice. The location is good. Beach was nice and pretty clean.

It was an okay trip, not much close by for food or shopping. Room needs a good deep clean (walls were nasty). View if on the water side was nice. Not sound proof at all so you could hear people outside all night long. Tv was messed up and always glitching. Was supposed to be no smoking but the room smelled like cigarette smoke when you walked in, blanket had cigarette burn holes, and the tub had cigarette burn marks on it. Was also told no pets when we called to ask but saw quite a few people staying with large dogs. Pool was nice. Beds were shown to be queens but we’re definitely full sized.

Great water pressure Close to beach Room not clean Attention to details and cleanliness was missing Bathroom needs reno Dirty shower curtains Cigarettes burn in bed cover Caliber of people staying there questionable

The pics on the website are either old, or the time vary greatly. It's basically a 2 star place, so I wasn't expecting much, nor do I set the bar super high when I just need a place to rest my head. I will say this, even though the room I stayed in was in much need out repair and maintenance, it was much cleaner than the Best Western down the road I've stayed in, in the past. Also great beach access, and not that crowded.

Where do I begin?!? Check in was smooth. I had a room reserved from Tuesday-Friday. For some reason the guy at the desk only programmed our key cards for one day so the next day after the 11am checkout it stopped working, so I had to go to the desk and get new keys. Ended up getting 3 new keys during our stay. Once we entered the rooom on the backside of the building with the ocean view, I immediately noticed that there was sand ALL over the floors. As we moved through the room we noticed that there was only 1 small trash can, the smoke detector was hanging off the wall, the tv remote didn’t work properly, the shampoo and body wash in the shower was empty, the soap by the sink was empty, only 3 towel sets with a reservation for 4, the toilet rocked back and forth, the phone was sticky, the plug in by the sink didn’t work, overall it was very disappointing. That was just the room! The people that hang around the place are Sus at the very least. What I witnessed just coming back from the beach was crazy. There was a man pulling a woman’s arm back to his room. She was pulling away from him, but he was twisting it and forcing her. I saw the lady a few times trying to leave the room, but the man kept sprinting back and forth at all hours of the day and night to make sure she didn’t leave. I asked if she was ok, but she was too terrified to answer. He told me to mind my own business. Can’t believe I had to pay to stay there with my fam and feel unsafe the whole time. Refund?

Just what I needed

Worn out blankets and noyse bed frame

Terrible place. Left directly after seeing property and room conditions. They still charged us for one day and blamed Expedia, Expedia rep said it was Casa Del Mar that made the decision. So liars as well. Guy changed his story one I said I talked with Expedia. Trashy rooms, noisy, might as well be a half way house. Unsafe environment, terrible customer service, needs to be shut down and torn down. Do yourself a favor and look elsewhere.

For the price, you should expect less than ideal

It’s was nice till the door broke

I loved it because it was on the ocean. But the cleanliness they could work on a lot more