Great friendly staff

We loved our stay at Avani! The staff was great especially the breakfast staff at the restaurant in the morning. The restaurant staff were friendly, pleasant and helpful. They really added positively to our first Portugal experience. Based on our experience we will definitely recommend your establishment to our physician colleagues and many world traveler friends! Obrigado!!!

Friendly staff, nice pool area, easy walk to bars and restaurants.

Great location, the property itself is nice, the gym and lobby. The rooms are a little run down, peeling paint, and show a lot of wear and tear. Feels a little dingy. The showers are very small like a small closet. I would not choose to stay here again but it is ok.

L'hôtel est très sympa et très proche du métro, service du personnel au top, petit déjeuner très copieux. La piscine est à 'extérieur de l'hôtel mais très accessible facilement. Nous trouvons que le confort n'était pas au rendez-vous pour ce type d'hôtel : bruits toute la nuit des moteurs, voitures, etc, portes dans le couloir. Dommage le rapport qualité prix en prend un grand coup !

Sempre gentis… tudo perfeito… café da manhã saboroso, entretanto faltou suco de laranjas

Great choice, hotel and location, we had an issue checking in, we could not understand why we were kept till 3PM sharp before we were given the room keys, when evidently the rooms were cleaned way earlier. We came back at 2, asked if rooms are ready and we were told to wait, which we did in the hotel lobby ltself in front of the eyes of three staff memebers behind the desk, who were chatting between each other not caring about killing our afternoon [one out of the two afternoons we were in Lisbon for]. I had to go ask again at 3 to find out that the keys were ready for pick up. I also need to note that we arrived at the at 1130AM fully aware that the rooms might not be ready, we checked in, got told to go the swimming pool thinking that the wait would have been less than an hour, i was also asked for my phone number just in case the rooms are ready, abviously we were not called nor got any texts. The rooms were great, very clean amd comfortable, a great choice hotel as long as the check in process is overcome.

I didn't like that

We thoroughly enjoyed our week at this hotel. The room was spacious and cool with a very comfortable bed. Facilities within the room and bathroom were excellent - coffee maker, minibar, quality toiletries, robe and slippers, etc. We loved the thoughtful arrival gift of Port and Pasteis del Nata. All staff were friendly and attentive including reception, poolside and the room attendants. The location is perfect - easy to walk to major attractions or to catch the Metro. We also found numerous good cafes and restaurants nearby. We hope to return soon. Many thanks.

Great hotel and the staff in particular were very attentive. Was a bit put off at first by the lack of hotel bar but the shared pool area is excellent - and the food and service excellent there. Great location and lovely big room with balcony and superb AC.

If you plan to stay at this property, I highly recommend requesting a renovated room, those are well-maintained and comfortable. In contrast, the unrenovated rooms, in my opinion, fall below the standard that should be offered to guests. That said, the hotel staff were excellent and they tried to address the issue, and eventually moved us into renovated rooms. It did take a full day to sort out, especially since we had booked two adjoining rooms for our family, but their efforts to resolve the situation were much appreciated. The location is good.

Heltäckande matta i vårt rum, det enda som inte var fantastiskt. Superbra med poolen, och trevlig personal!

The hotel is situated in a fantastic area, with a lovely walk down to the water. There are lots of restaurants and cafes around the area. Its very close to the metro and bus links. Word of warning, as the pool is shared with another hotel, you cant charge anything to your room. Its cash or card payment.

Property was nearby the downtown area SA

Det som var särskilt bra var bl.a. frukosten men läget var otroligt bra den med.

Grande chambre en étage élevé. Une rénovation partielle a manifestement été faite, mais on a tenté de faire du neuf avec du vieux. Les sols et les murs sont en bon état, la literie est plutôt correcte. Mais ici, un morceau de placard encastré dont l'aménagement en contreplaqué est hors d'âge et en mauvais état, sans portes (dont on a retiré les portes coulissantes), comportant un meuble à tiroir tout vieux et ultra cheap, complètement hors de propos. En salle d'eau, l'aération ne fonctionne pas, ça reste humide, il flotte une vague odeur de moisi. La propreté et le nettoyage sont moyens, les poubelles ne sont vidées que de temps en temps. Assez silencieux pour l'extérieur, mais assez bruyant concernant le couloir et les autres chambres. La vue est sur un parking sans intérêt Pas de bar dans l'hôtel, on s'attend à ce que vous alliez dans l'hôtel d'à côté si vous voulez prendre un café ou un verre. Le wifi est scandaleusement lent. Finalement, cher pour un résultat pas terrible.

An der Frontseite ist die Musik der Rooftop Bar aus dem benachbarten Tivoli Hotel bis ca 23 Uhr täglich. Wir hatten diverse Probleme mit unserem Zimmer und konnten es problemlos wechseln. Frühstück gut. Empfehlenswert.

Le personnel très a l'écoute

Surpreendente… renovado