Grand Hotel Palace

Terokai Grand Hotel Palace
8.8
Sangat Baik
Daripada 995 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.6

Lokasi

8.8

Perkhidmatan dan Kemudahan

9.0

Ulasan Pelancong Grand Hotel Palace

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Vaishali
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Really lovely hotel, nice location too near Spanish steps. Really clean and they have turndown service which is great. The staff are incredibly nice and friendly. I’d absolutely recommend
Andrew
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Good sized room, large bed, separate bath and shower (Room 105), very clean and everything you need. Staff were kind and professional too.
Felipe
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

The hotel presents itself as a 5-star property, and while some aspects initially seem promising, the overall experience does not meet that standard. One particularly disappointing issue was breakfast. Despite breakfast being included in the rate, we were charged extra for basic items such as eggs, which is highly unusual and unacceptable for a hotel claiming 5-star service. This was not clearly explained in advance and felt misleading. Combined with inconsistent service and a general lack of attention to detail, the experience ultimately felt closer to a 3-star hotel. With clearer communication and better service standards, this property could significantly improve.
Read More
Francisco Javier
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Gran servicio y amabilidad.
Marine
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

All night The gym door is not open, and not open at 7am, 10 pm or midnight the gym door is closed again, they announce in the lobby that the sauna is supposedly free, but if you don't order a paid massage, the sauna and pool are not allowed, or if you order a paid massage, they say that one family is using a private sauna, you can't enter, and for 7 days in a row we couldn't use the sauna and pool.
Read More
Raphael N.
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Overall poor experience given: (i) a unhelpful and rude front desk staff; and (ii) old and in need of renovation furniture and building interior.
Teobaldo
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Clean room excellent amenities.
Derek
4.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Room smelled like a toilet
carlos
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Little old , but it’s very clean ! Very comfortable Breakfast very good
NOELVIS
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Excellent.
Samantha
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Nice hotel nice staff bathroom had some mold and flooded when we showed but everything else was clean and perfect
Anuj
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

The location was amazing and the staff was really friendly. The restaurant in the hotel was really good too.
Taylor
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Was not offered breakfast
Catherine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Staff was very helpful and pleasant to deal with. Enjoyed the beautiful views from our room!
Armen
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Great hotel, clean rooms, nice location.
BRYAN
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Hotel building is lovely , but didn't like the decor in the rooms. No where to sit anything, bed side tables too small to put anything on, so had to put stuff on the floor Not a decent chair to sit on in the suite. Bathroom nice and spacious, but very disappointed with the room. Breakfast was very poor offerings for a 5 Star hotel. No one at all interested in telling you what they had available or even give you eye contact or a cheerful good morning at all. I would not book this Hotel again.
Read More
Bianca
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Area is perfect , very safe , walkable and the staff are so nice I would recommend !!
Errol
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Very good hotel and staff were excellent
Joel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Everything was wonderful, thanks!
Yesenia
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

The room was amazing! Everything in the hotel was fantastic, the staff are very friendly and helpful. I definitely recommend this hotel
Bilangan ulasan setiap halaman
20
40

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved