fui furtado no lobby do hotel de minha muchila com dimheiro carteira de motorista,cartão de débito, roupas etcetcetc.

Las fotografías publicadas de las habitaciones no se corresponden con la realidad del hotel. Existe una diferencia evidente entre lo que se ofrece en los medios de promoción y el estado real de las instalaciones, lo que genera una expectativa que no se cumple al momento de la estancia. Adicionalmente, los precios del bar resultan excesivos y poco transparentes, generando una sensación constante de sobrecosto por servicios básicos. A ello se suma una deficiente política de atención al cliente, caracterizada por una falta de disposición para atender reclamos o brindar soluciones adecuadas. Finalmente, las instalaciones del hotel se perciben antiguas, con un mantenimiento insuficiente y un evidente deterioro, lo cual afecta de manera significativa la experiencia general del huésped. En conjunto, la estancia resulta insatisfactoria y muy por debajo de lo esperado.

Yes, the room spot was and yes, the staff is very polite and helpful

Quarto impecável e café da manhã maravilhoso, achei ótima a experiência nesse hotel.

Staff were excellent. Room was ok but not well air conditioned. Restaurant was awesome.

The staff was very polite a quick check in and the answer all our questions

TODO BIEN

Small bath room sometime no toilet paper and short on soap and leaking inside room from air conditioner called front desk never came up Old plumbing and hotel Never stay there again

The staff were very attentive but the place is running down. The Hotel needs TLC and maintenance.I opened the door and I found a roach in my room from that point I was really disappointed at this place. The mattress my son sleep on was uneven as it was worn out. Not coming back to this place.

Perfect

Everything was great …!!!

El peor hotel en el que me he quedado en mi vida. Todas las instalaciones sumamente maltratadas y no servía el aire acondicinado. Por ningún motivo se queden en este hotel.

Hotel a buen precio pero instalaciones buenas. Desayuno excelente

Excellent staff, they let us early check in at 7 am without any extra charge, very good in communication and offered help on anything we asked

The reception staff was very helpful and accommodating with an early check in available and a few hours extra checking out. Nice lobby area to wait for taxi to airport.

Buen hotel a buen precio. El wifi lento y ,muebles viejos

Ótimo atendimento, localização muito boa, serviços e limpeza geral também. Portanto, a internet não funciona no quarto.

Personal muy amable Cuartos muy pequeños y los baños viejos Todo muy limpio

Gracias por las atenciones. Excelente localización y buenos desayunos.

Hello, All of the above apply. Very helpful and nice staff.