When I checked into the room in the night of 10/5 I was told 3 different times about where I could smoke and that there was no smoking in the room even though I kept saying I did not smoke. I was informed of check out time, 11 am, which was also posted. They asked me who was staying with me and I said “ it’s me and my family.” They pried even more and asked exactly how many people so I told them it was me and my 3 kids. In the morning, around 10:20 I heard my hotel room door close from the shower. I came out and my kids were sitting looking very scared and told me that someone tried to get into the room it the latch stopped them. They also told me someone called the room before trying to come in. I called the office and asked did they just open my door and she said yes because they wanted to remind me of the check out time. I told her that was crazy unacceptable. You scared my children and I was in the shower. She did not care how intrusive this was and said well we remind all the people that stay and was I checking out or staying. I asked so they go around opening peoples doors that don’t answer the phone if they’re IN THE SHOWER?? She just repeated that they remind all the guests. That’s an INSANE thing to do. You could be woken up or walked in on. Totally unacceptable.