Penilaian & Ulasan Keseluruhan Extended Stay America Select Suites Denver Lakewood South

I feel bad writing this review because the office lady asked for a good review and she deserves it… but the hotel is a 1. You scroll through hotels looking for the cheapest one, you’re either not staying long or staying very long- I could see if you have to stay for a while why you’d pick this place; and the only reason is the cost; which brings me to my next point- the hotel is only a little cheaper than a nicer hotel- I would in fact splurge on that more expensive hotel before I’d stay here again. I initially was given a room that wasn’t turned over at all, bed messy, previous guests keys, and then when I called the front desk to let them know I was quickly given the room next door- which luckily was recently cleaned but smelled of cigarettes and bad life choices. The furniture was outdated and banged up, and the bed was as stiff as a hotel can make them…Again- staff member was great, she was super awesome- I wish I could give the hotel a better rating for her but that wouldn’t be honest. To put simply- bad vibes is the definition of this hotel stay.

Kind staff, minimal amenities included. Stayed in room 200. Anna at the front desk was welcoming, kind and provided site amenities information. Downside of this stay is few amenities included in the cost of the stay. No hair dryer, no shampoo/conditioner, 1 towel, 1 wash cloth included per person per stay, not per day, no hand towels. Kitchenette, but no dishes provided in room. Bed frame VERY wobbly, supports need tightening. No crime issues experienced during our stay.

I had reserved a King Size bed with Handicap Accessible bathroom and when we got to our room, it was a Queen Size bed and there was outside stuff on the floor that hadn't been swept up. I called the front desk right away and was told that there were no King Size accessible rooms and would have to talk to the manager in the morning. Well neither of us slept well because of not being comfortable that we left early. I probably will not stay at another Extended Stay again.

There is a reason it was cheap.

The lady at check in was very quick and very friendly. The check-in maybe took 5 mins. I was pretty quiet and close to transportation. When I got to the room. It had an smell of smoke. The floor was dirty to the point that my gray socks were black after walking in the room. The shower did not have hot water due to the fact that the bathtub handle was pulling out of the wall and would not turn all the way to the hot side. Also looks like the kitchen was water damaged and all chipped up. It was clean but the trim was pulling off and the paint looked like mold was starting to grow.

Great customer service

I stay at this hotel off and on for the last few months and it has never disappointed.

Good place

clean safe friendly. convenient location

Dirty,Nasty,TV Broken,Heater Broken,No Hot water) Run... Don't Walk...

The room was disgustingly filthy! It reeked of cigarettes as well. I cannot believe you recommended this property!

My room was literally full of cockroaches. The kitchen sink, the floor, the bathroom. I put all of my food and trash in the refrigerator to try and help but they even climbed on the water bottle I was drinking from. I woke up with one crawling across my arm in the middle of the night. It was awful. The floor was sticky like it was mopped with a dirty mop. I have never been in a dirtier place. The staff did not hassle me when I ask to check out early and were very helpful to get me a refund. They were very apologetic but didn’t seem surprised. I couldn’t leave fast enough. Never again.

Total awsomeness

The room was very dirty, we were given one (crushed) bar of soap, there was hair all over the shower, we wore shoes in the room because the carpet was a mess, there was food wrappers stuffed behind the nightstand, and the walls were very thin so we could hear the people next to us talking at regular volume.

All wonderful.

Kinda funky people staying there. Otherwise, good.

The Management for this company needs to be better trained on customer service and overall. The first room was disgusting, not cleaned and refrigerator was not working.

No me gustó para nada su servicio si uno no hace reserva te cobran el doble de lo que cuesta el hotel y si haces reserva tienes que salir del hotel y esperar las tres de la tarde para volver a entrar es una manera de cobrarte el doble de la habitación de una manera o de otra los servicios de la cocina son extra no te limpian la habitación y es un poco inseguro hay muchos animales en todo el hotel y está muy sucio

Staff was amazing

bad maintance bath room