Alarm went off at 4:00am, 6:00am and 9:00am disturbing all sleep. I let hotel managment know they should discount as the purpose of a hotel is to sleep and that was not possible in our room, as it was loudest in our room compared to hallways, lobby, etc. Our room came with an unusual "free drink per person" for our stay which was not offered by the staff at check in or out. Other than that I would have given 5 stars as eveything else was great.