It’s clean and the staff is friendly. Breakfast is usual hotel breakfast. Nice that they started an hour early because of the sports teams staying there.
However,
The hide a bed was not made and had blankets wadded up in it. They were also stained. I was told they couldn’t do anything because they didn’t have housekeeping staff for the weekend. I didn’t ask to be moved just to have it taken care of. Ya know clean sheets. Nope.
I asked for a discount since we were unable to utilize the entire space (my 13 yr old had to sleep on top of the cushions to be safe. As of yet nope. They”said” they would tell the manager but I never heard anything about it.
A/C was noisy and the sink water pressure was poor. Shower door didn’t close all the way because of the shampoo mounted inside the shower wall.
Not sure if stay here again. It’s in a safe feeling place but I feel an opportunity was missed for good customer service