Penilaian & Ulasan Keseluruhan Regency Inn Richmond

Meagan was really nice and helpful, the pool was not open, but she took the time to search for pools in the area. The property needs alot of work, especially the bathroom and sinks. You want more business, fix it up good, no patchwork

It's budget friendly, if you have small money It's good for u to stay here but the toilets 🚻 condition are terible and very old as the property.

Very nice ‼️

Staff EXCELLENT, Hospitality EXCELLENCE.. My Experience /Satisfying.

Extremely disappointing. Everything is run down in room except the new toilet. The bedding and floor appeared clean but the shower was dirty and appeared to have been messily fixed. Grout blobs in tub. Toilet lid was only partially attached. Doors did not open or close very well. Tv did not work correctly and remote held together with green tape. Lamp shade kept swinging with air on because nothing holding it on lamp. We asked for extra towels and was told house keeping was closed and maybe bring them to us. No one ever did. We only had one hand towel to share. No clothing rack on wall just patched up spots. Brown stains on 2 of the walls. Gross. The pool was completely closed. See photos of room. It is a junk place that is not maintained.

The area was good the staff was great

Great

I enjoy 😊 my stay

Nice

Was great 😊

Everything was great

Megan was by far the nicest and so pleasant, she does her job very well to assure my family had everything we needed

We are living in 2025 not in 90s

Good service

Set

Property needs renovation. Toilet and bath tub were very old and stained. Bed was good and staff was ok.

It was a pretty good hotel for the price. The property is ran down. The ceiling platforms are slightly loose which was concerning. And just the entire room seemed to be old and you could tell past paint jobs were done sloppy due to paint on the carpet everywhere. However the hotel has a very safe atmosphere so if you don’t mind the room being run down, it’s good. Cleaning staff is very nice and will help you!

What I didn’t like was the bathroom tubs everything else was great

What was unique about the property? It was very nice and quiet. Everything was convenient. Staff was wonderful. Housekeepers were nice and kind.

Awful customer service