Room was in need of refurb, scalding hot bathroom sink tap would not cool down

Clean and tidy. Very relaxing stay

The quality of the food at breakfast as come down. Lovely friendly staff throughout the hotel

Staff were amazing as usual. Always striving to make the customer as happy as possible.

Pleasant staff, comfortable room and a good location for us. We had a meal in the Brew Bar on our first evening and it was nice.

This is a lovely little hotel, we only stayed for about 10 hours but it was far better than I expected.

Clean comfortable room. Booked to take a dog. Arrived late at night and had to wait ages ( a hour) for a room as apparently not all are dog friendly. Eventually got to bed at 1am. This should be made clear on booking site. Otherwise a comfy hotel.

The team were all so welcoming and friendly. The rooms are a great size but a bit run down. Both mine and my colleagues rooms were absolutely freezing and the sh

Room was clean and tidy. Perfect as close for reaching family ill in hospital.

Nice place

Nice clean property, would stay here again

Nice experience. Good location and outer facilities. Lidl is across the road.

Goede bedden Ruime kamer Naar voldoende glazen of kopjes in de kamer voor 4 maat wel voor 2

Room is severely overpriced

Clean, spacious, great location Shower was broken and couldn’t increase the temperature, stuck as just above tepid. We managed but the kids would not have been impressed so had to avoid full showers.

This is my second time to stay, overall is much better than before. There is Carpark available but need fee. As my room air conditioning control panel is broken and got too warm to stay for 2 nights, the staff is good to change another room for me very efficiently. Shopping and restaurants is nearby, easy to walk in a few minutes.

Uso sempre questo hotel e mi trovo bene

It is good hotel but a little far from London. Little challenging to navigate the buses and trains to get to London. But the hotel itself was good. Staff was very friendly and helpful. Except the distance from London, I would recommend it!

Pleasant hotel. Not the nicest location in terms of facilities - but places to eat and drink. Only real thing to point out - bathroom grubby, leaking bath and dirty shower towel, but not enough to spoil anything. Refreshments in room not topped up in 3 day stay and not clear where to get more from, but again no great issue. Room nice with balcony. Overall pleasant stay - but some signs of a bit of fraying round the edges. Would use again tho.

The Ac was not working