Nice property, large room, basic pool and spa, but very noisy housekeeping with technical area doors loudly slamming continuously in the morning when staff were servicing the rooms on the floor. No soundproofing between loud doors of the technical areas slamming and our room (414). Ruined our stay unfortunately.

Had a very good experience as we came up for wedding . Staff were very friendly and very helpful . Our rooms was very clean and spacious the staff had upgraded us to a larger room on arriving which really helped us out a lot . We Will definitely use again as location was perfect for all the different events in different locations in Birmingham was easy to get to from hotel . The only thing we would suggest to make it absolutely perfect for all visitors would be a free carpark . We were gratefully they had their own carpark on site . Once again excellent staff. Clean hotel good amenities and good location .

The rooms are very clean, staff very polite and helpful . The bathrooms are a bit dated but clean so its ok

Room was well Cleaned

Good hotel

Nice hotel

Good and nice hotel

Good hotel

Very clean,good location,very friendly,would stay again

The hotel was excellent in terms of service and facilities. The swimming pool, spa, and gym were outstanding and really enhanced our stay. The location was also perfect, making it easy to reach the main attractions. However, the bedding was a major disappointment. The mattress and overall bed quality were uncomfortable and felt far below the standard you would expect from a hotel of this quality. Improving the bedding would make the experience truly exceptional

AC devil

Beautiful modernised Georgian building, marble floored and wooden revolving doors to reception, well mainted and beautifully appointed as you would expect. Helpful staff and plenty of easy access car parking for a centralised Birmingham hotel. Location is the key, 20 minutes walk takes you directly to the centre and the Bull Ring with high street shopping, positioned just outside to the left is the local tramstop (Edgbaston Village) and to the right a rail connection (Five Ways, Midland Rail), whilst driving brings you directly A4540 inner ringroad. Edgbaston cricket stadium is a good walk but still only circa 30 minutes away, whilst a plethera of resturants, bars and pubs are 5 to 10 minutes walk down Broad Street. Pleasant large double room with all the mod cons, clean airy bathroom with both bath and shower.

On arrival, we were greeted by a lovely gentleman who checked us in and helped with parking. All staff were incredibly friendly, and nothing was too much trouble, Our room was spacious, well equipped and very comfortable.

Excellent stay!

Staff in the restaurant every morning were exceptionally friendly and helpful with any request. Breakfast selection was varied and plenty full. Rooms were clean and tidy. Staff on reception were friendly on arrival and on departure

Great location for town and the university for a graduation event. Bar man and gym staff were a bit grumpy but reception were helpful.

Stayed overnight with friends who were visiting. Our room was a good size, bathroom was clean and tidy.

Reception well maintained. Breakfast quite expensive for what it was. Disappointed to find out that a roll away bed is an extra £20. No mention of that on the website when we booked. Pillows in room are terrible Room is clean, bathroom a little tired Nice that there's a water refill station in reception Able to park, although there isn't a huge number of spaces Walking distance to the Utilita Arena (20mins or so) but far enough away to not hear the night life noise. Pleasant stay for one night for events at the Utilita

Unclean, dusty, smelly room Person next door smoking - smell travelled to hallway Gym - fully under construction - unusable

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