Penilaian & Ulasan Keseluruhan The Chelsea Harbour Hotel and Spa

Location was excellent for our purposes, welcome also very good. Rooms spacious and clean. Some small details let the place down for example, room cleaning lady called and was told to come back later...when we returned in the evening room had not been cleaned. Phoned reception and they became defensive. Breakfast was very average with limited choices. Quality of food however was good. Certainly not we have experienced elsewhere as ' 5 Star' but certainly 4 ish.

Nothing VIP

Notre séjour comme toujours est parfait dans cet hôtel. L’accueil est toujours chaleureux. Et il procède un grand choix d’activité possible. De nombreux restaurants sont aux alentours ainsi que le métro ou l’overground.

Excellent, need microwave in the room

Hotel was extremely clean and comfortable and the staff were fantastic but unfortunately for the 3 nights i stayed the steam room was out of order and this was the main reason i chose to stay here. If I knew it wasn’t going to be working I would have stayed somewhere cheaper

Had a great stay.areaa for improvement.waa told breakfast finished at 11 and missed it as it finished at 10am on bank holiday monday.the shower remote in suite room 521 fell off so couldnt get the shower to work.luckliy there was a shower in the bath.

Sofa bed not set up for kids and problems with air conditioning

Fab views, great cocktails, wonderful rooms, attentive staff, excellent food at the Anchor. Sauna was an unexpected bonus :-)

Terrible service. Very old facilities.

Service is horrible. I accidentally booked the wrong dates and no one was willing to help me fix it. Even that I called minutes after making the booking. And even after checking in no one would help me. I went for the spa which was actually gross old and not calming at all.

Lovely hotel. Service was fantastic, staff were helpful and friendly at every interaction. Pool was a welcome feature.

Location and service

A great hotel in a posh part of town. There is a train station just behind the hotel. Theres a lovely pub just a minutes walk away. It’s a quiet neighbourhood and felt super safe. It is a couple minutes walk to an “uber boat” stop which is a fantastic way to get into the heart of the city via water. The hotel itself felt very big and spacious. We had the king suites and they are the largest hotel rooms we’ve ever stayed in England. The staff were all so friendly and the breakfast is very good. Will definitely stay here next time we are in town.

The extra bed was very uncomfortable. One of the main reasons why we chose this hotel was the pool and it was closed for 2 days. The breakfast was very subpar.

Nice hotel, had no bedding in room however which was a problem

Room 613 , shower hand rail detatched, dusty room and furniture,dirty bath, carpet was clean and was told room had been refurbished

I was not too happy with the fact that even though I had explained I have mobility issues, I was placed quite far away from the lifts and on the fourth floor.

Great location very pleasant area

Na

As always our stay is delightful Thank you for your warm welcome