the bed & bathroom were clean aircondition set too low, I froze all nite, some of the lights did not work, but my worse complaint, I was put ion a room on the 2nd floor with no elevator. I was not told that those were the cheap rooms because of this. At age 84 with arthritis I was forced to carry my luggage up the stairs, which I could not do; so I had to leave my suitcase at their storage area. My flight arrived late so there was no one to help me with my luggage. Otherwise the personnel were kind smiling and welcoming. in the Expedia ad this was not mentioned. I did not use any other amenities. Tanju Mishara