We requested and received ground floor rooms as there is no elevator on the property. Check in was quick and easy and our room clean and well equipped with coffee/tea, iron, hair drier etc. Dining was not inexpensive but good qualty and plentiful. The location is very central and a very short walk to restaurants and Arundel Castle.

The room was not very clean, the staff were great in the office. The breakfast was ok. The bar was ok

It served its purpose for us.

Superb breakfast. Wonderful traditional historic coaching inn next door to the magnificent Arundel Castle. Excellent shopping, for those who enjoy antiques and vintage furniture etc.

Lovely room.

Wonderful stay in this historic hotel in the best location ever! Beautiful room and pleasant staff. Would definitely return when back in the area

The Norfolk Arms is placed in the heart of Arundel and with a warm welcome and lovely sitting-room, bar and dining-room together with everything on your doorstep it's a great place to stay. It's definitely a place you would look forward to visiting again.

Very nice hotel, great location. Friendly staff.

Old hotel so did not expect a lot of modern amenities. However, rooms were clean and comfortable, nice little bar. Unfortunately, restaurant closed at 5:00. No big deal as there were a lot of small restaurants very close by.

Nice place and location but no internet or cell service (O2). Problem caused by burned out routers from a lightning strike one month before. Other business repaired their routers and we had to go there to get service.

Beautiful old hotel in the heart of arundel. We loved the quirkiness of the rooms, the fact that you was right in the high street with all restaurants shops sights within walking distance. Such a great town to explore. Would highly recommend this hotel and the town.

Nice hotel

Lovely old hotel in the heart of Arundel - nice room, so convenient and wonderful staff to keep it running! (Worth sorting your wifi though...)

Norfolk Arms Hotel, Arundel, West Sussex Stay: August Bank Holiday, 2025 Rating: 4.5/5 Stars I stayed at the Norfolk Arms Hotel in Arundel as a solo traveler over the August Bank Holiday, 2025, to visit friends and enjoy the vibrant Arundel Festival. The hotel’s communication before my arrival was excellent—both Expedia and the hotel responded promptly to my parking inquiries with clear details, which made planning a breeze. Check-in was a highlight; I arrived early, but the friendly receptionist stored my bags and encouraged me to explore the festival, letting me know I could return after 3pm. The warm welcome set a great tone. My room had a cozy small double bed that was very comfortable, with thoughtful touches like tea/coffee facilities, a hairdryer, and delicious biscuits. The bathroom suite, though older, was recently refreshed and spotlessly clean. I loved the natural hand wash, shower gel, shampoo, and body cream provided—such a nice touch! I opted for breakfast across the road at the Motte & Bailey, which was fantastic, so I can’t comment on the hotel’s dining. The Norfolk Arms’ central location was perfect for festival events and visiting friends. Overall, the Norfolk Arms offered a welcoming and comfortable stay, ideal for solo travelers or festival-goers. The attentive service and little extras made it memorable. I’d happily return and recommend it to anyone visiting Arundel!

Having stayed at the Norfolk Arms multiple times, I’m happy to recommend. The location is excellent and rooms comfortable and clean.

Another comfortable, convenient and good value stay at The Norfolk Arms following cricket at Arundel Castle.

Great location and parking available. Helpful and friendly staff. Old hotel but well maintained and has lots of character. Lovely cosy room with a view of the castle. Limited selection of drinks at the bar but the lounge was comfortable with a relaxing atmosphere. Would stay again!

Great value, central Arundel location and nice staff, good breakfast. Recommended.

Room was a good size & bed was comfy

Great place to stay, arrived a little late so had to go find food and the resturant in the hotel isn't open