Palace? More like a budget B&B, where you’re charged €360 for a basic street view room per night with old furniture…
Check your bill when checking out because they tried to charge two separate dinners worth about €200 which we didn’t have. When pointed out, there was no apology!
I’ve never seen a beachfront hotel charging for beach towels before. Here you rent them for €3 each! And of course the sunbeds and umbrellas are extra… Beach itself is more like a mall’s car park with never ending slots.
The management is so cheap, apparently there’s only two irons for the entire hotel! And every time you ask for one to be left in the room, they just collect it back after an hour…. When I complained and requested it back, the man at the reception called Julian gave me smirk and a shrug instead of an apology and rejected my request to share my feedback with the management.
There is a rooftop bar with a very poor selection of wines (one generic white and one red) served by the glass at €10 each - and you’re in Tuscany… Also the set up is so weird, you don’t get to see the sunset from any of the front row seats as the view is blocked by the pillars of the wall unless you stand up… a glass wall would’ve just fixed it.
Dirty and worn communal spaces, as well as very outdated interiors.
It’s a pity cause the location is lovely but it’s a terribly managed hotel.
