Security Alert! When we arrived, we checked into our room, were given our room keys and then left to sightsee for the day. When we came back to the hotel it was late evening. We opened our door with our room key and found strangers sleeping in our room. The hotel gave our room away to a family, that we walked in on. We immediately talked to the front desk and he said this is normal, the owners overbook all the time. He also said keys are given to multiple people for the same room all the time. Talking to security, they were not surprised that keys are given to multiple paying customers. I have never felt more unsafe. The front desk clerk was beyond rude, dismissive and hostile. He wasn’t going to give us another room and suggested we find another hotel to stay at. When I pushed the issue saying I’ve paid in full to stay here for two nights (not refundable), he said I must be in a bad mood because the hockey team lost. Flabbergasted. The hotel is affiliated with a hospital and the room we were given was filthy. The curtains wouldn’t close for privacy and appeared to have blood on them. We had to sleep with things pushed against the door, knowing it was very possible someone could walk in at any time. I would never recommend this hotel to anyone.