Just overall not a great experience. It was “good enough” for a night, but wouldn’t choose
Kelly-Ann
Rakan dan Keluarga dengan Rakan
2.0
/10
Diulas 13 minggu yang lalu
Hotels.com verified review
Stains everywhere on curtains, looked like blood. Room smelt horrible, Smokey. The tub I didn’t even want to step in it. Got in at 1am and was gone by 8am. Didn’t want to stay any longer
John
8.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
This hotel was adequate for my 2 day stay.
Kevin
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
The swimming pool was set to cold last time I went pool temperature was nicer
Andre
dengan Rakan
8.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Xxx
Emily
2.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
The staff were very friendly. But the hotel was not clean. There were hand prints on the wall, the towels were stained
Donna
dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
The property was ok. However when we got there my companion I was with (who is disabled) had to go to bathroom after we had just drive 1.5 hours. The girl at the desk stated we had to wait to get into our room to use bathroom. There was absolutely no bathrooms in or near main lobby. Our room was on the second floor and there was no elevator. When my companion got to room up the stairs the toilet did not flush and was dirty. We did get our room changed but again girl at desk not helpful. On our way home a housekeeper girl helped us with luggage down the stairs. She was awesome. I would not recommend this place to anyone. Oh and there was salad dressing left in fridge from a previous person.
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Ashley
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 15 minggu yang lalu
Hotels.com verified review
Lobby was clean and breakfast was your normal hotel breakfast and staff were nice, but the rooms were not clean and linens had stains.
Sasha
dengan Anak
6.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Breakfast was basic, nothing special. Standard.
Rooms were ok, needed better cleaning.
Staff was nice, friendly and helpful.
Pool was freezing.
JASON
dengan Anak
6.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
It looks like the property is being improved from the front entrance/foyer of the hotel, but feels incomplete with the bare white walls....summarizing our experience below:
Positives:
- ample parking
- helpful staff
- hotel close to the 400 highway
- cost via expedia for a king room was great value
Negatives:
- hot water from tap and tub initially ran copper/rust colour
- it took about 10mins for the colour to fade and clear out....the shower took 15 mins to get any hot water during this process
- our room had a mini fridge where the freezer froze into a block of ice and could not be opened properly due to the fridge sitting in a metal tray to catch any of the outfolow of thawing water...you had to lift up the fridge to open the door and that caused all of our food/drinks inside to tip over and cause a mess
- with the above water issues...the bathroom sink/tub/curtain were water stained with the copper/rust
- sink drain stopper was broken and left sitting in sink unrepaired
- pictures of pool and rooms does not reflect the overall size or feel of where you are staying
Overall this was for business purposes and not a huge issue. I would not recommend to a family or guests who care about the above details. The water issue was very offputting.
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Gislain
dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Good
Dennis
dengan Pasangan
2.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Room had a terrible order. Sheet on bed look dirty. We checked out right after looking at room.
Susan
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Breakfast was good, didn’t have the time for pool or hot tub as we were there for a medical procedure
John
dengan Pasangan
2.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
The room was dirty, the hot tub was being repaired, the pool smelled bad , l didn’t finish the complete time that I was booked for . The cleaning staff needs training as well as the front desk. The outside needs work . Just a really bad experience I would actually like you to warn other people before they book
German
dengan Anak
4.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
The rooms need maintenance
Rhonda
dengan Pasangan
6.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
The hotel was clean. The staff was accommodating. The walls are not soundproof. It took a long time to get hot water in the bath/shower. The gentleman in the breakfast area was very helpful. It would be nice to have a few low-fat, low-sugar items on the menu.
Kristie
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Room was grea
German
dengan Anak
6.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Rooms need a better maintenance
Natasha
dengan Pasangan
4.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Filthy hotel rooms, poor service, hot tub said it’s open but it’s been down for a long time. Staff at front desk not friendly. Wouldn’t recommend this place to others unless your just there to sleep and be bored in your room
Pamela
dengan Rakan
2.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Didn't eat breakfast to many druggies hanging around tweaking out hot tub not in order. Someone else's hair between sheets in the bed. Stained bed sheets. Staff was rude. Bathroom were dirty. Water ran orange. Pool was the only somewhat okay but only 4 chairs to sit in pool area. Not very family friendly or people friendly hotel.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia