The room was very clean and had no issues with it. However, the hotel itself is tired and in need of repair. But, for the price, it was acceptable.

Overall good except when I reserved I expressed needing an accessible room. There were no grab bars available for the toilet. When I told front desk ,I felt dismissed.The toilet seat was loose probably from others trying to get up.

The staff was friendly.and attentive. The room was fresh and clean, even among the smog from the wildfires.

The breakfast leaves a lot to be desired. On our last visit they’d “run out” of apples. This time, they’d run out of yogurt. The breakfast, in general, is disappointing. It would be nice to see freshly baked muffins, rather than run-of-the-mill wrapped ones. It would also be nice to see bananas AND apples available. In the past, we’ve always enjoyed dinner at The Port House Restaurant attached to the hotel. On our recent visit, the choice of mains was deplorable: 2 steak and 3 fish. No sign of chicken or pasta. And the steak was simply dreadful with gristle running through it at every bite. It’s also most enjoyable having drinks and/or food out on the lovely patio overlooking Lake Ontario. While our room was very comfortable and clean with a lovely view of the park/lake, our stay would have been much more enjoyable if the food choices had been more thoughtful. We are returning with friends in September, and will definitely be looking for improvement.

The lake beside the hotel!

Property was older but clean and well maintained. Staff was very unhelpful and not friendly at all.

The outside of the hotel and the location is absolutely amazing but they put us in the lower level with the pool and what not as soon as you go into the room there’s like a smell no amount of AC health to get rid of that smell also the bathroom tub needed to be renovated because it was gross like water coming out of the bottom Plus, they charge for parking in Burlington. We parking is free on the streets just for people that are visiting.

Wifi was awful No pens or paper in room No alarm clock No information on parking matters Unable to contact hotel reception directly prior to arrival.

Close to the water. We did not like the pay for parking, especially when no parking spot was guaranteed.

The location is in the perfect spot in Burlington. Very nice area

La chambre et la salle de bain étaient propre. Le petit déjeuner était bon avec plusieurs variétés de choix L'emplacement est parfait avec des shops ,restaurants et le bord de l'eau à proximité. Le gros problème était le stationnement :malgré que le stationnement était payant ,il est arrivé de parquer plus loin car il n'y avait pas de place disponible pour parquer ce qui n'est pas idéal quand on a de jeunes enfants et quand on rentre tard.Aussi il est arrivé que les lits ne soient pas dressés.

Overall a great place. Right on the water. But it could be kind of busy especially on the weekends along the waterfront. The breakfast was overall pretty good. The only downside was the parking. Although they did have some on site, you had to pay a little over $20 a day and it was so busy you struggled to find any parking. Had a backup spot about a block down the road but still kind of annoying.

Great service, near the Downtown

You can tell the hotel is getting older a few small upgrades would go a long way however it’s a clean and good location

Breakfast was really poor.

No self serve breakfast Sunday ,charged $44 for parking never mentioned by any one filled out auto details on check in with lic plate for parking no mention of fees ,very noisey hotel doors closing and street traffic poor place to stay .

I was happy to find a hotel near the lake and local amenities to walk around the neighborhood. Hotel was clean and friendly staff.

Great location, helpful and friendly staff. Easily walkable to the waterfront park, restaurants and shops. 10/10

Overall experience was good and staff were very friendly, helpful, and professional. Although our room had some noticeable wear and tear, the location is great and we felt that for what it was worth the stay was enjoyable.

The staff are pleasant. The hotel is good. Only issue was trying to figure out how to work air-conditioning in room.