Camera pulita, personale gentile e disponibile, colazione con pochi prodotti dolci e sempre uguale nei tre giorni del soggiorno. Abbia

Great hotel not too far from the train station. Friendly staff. Excellent restaurant. A+

The breakfast was very good with plenty of options, and the bathroom was clean and well equipped with amenities. We also appreciated the overall atmosphere and service. However, the room itself was not exactly what we expected. Since it did not have a window, it felt a bit humid at times, and the bathtub was quite high, which made it slightly uncomfortable for us to use. Aside from that, we still enjoyed parts of our stay and appreciate the hospitality.

À notre arrivée le soir nous trouvons un reste de matière fécale sur les toilettes. Nous le signalons à l’accueil au réveil le lendemain. À notre retour en chambre le soir après notre journée à Toulouse un mot d’excuse dans la chambre mais la souillure toujours présente. J’ai rappelé l’accueil qui a envoyé quelqu’un nettoyer enfin. Le lendemain au Check out (2 nuits donc) seul geste commercial possible : une nuit sur deux de parking offerte. C’est après lourde insistance que les deux nuits nous seront offertes. Pour un séjour à 400€ c’est difficilement compréhensible et pas à la hauteur des 4 étoiles. Ce n’est pas la faute du personnel d’accueil bien sur

While I found the room adequate (was large with two full sized beds), and location was fine, I was rather annoyed with a couple aspects of the hotel. First off the tub was dangerous. It needs a safety bar. The tub is about 23" heigh, rather risky to just hop into. Second is the windows are odd and I think the staff can open them but not the hotel guests. Third we had the cleaning crew leave our door open. Excuse me, I know you are on the same floor but literally any vagabond could have stolen our luggage or items. Yes it has a key code to get up to the hotel floors but that is fairly easy to bypass by just riding up with someone. Third, the lobby smells like sewage. It smelt like this everyday and we stayed there for three days. You can be outside enjoying your time then you walk in and are smacked by sewer poo odor which is really strong and overwhelming. Beds -10/10 very comfortable Pillow 8/10 Room 9/10 Cleaning services 2/10 since they didn't lock my door! Parking underground 9/10 Lobby area 1/10 due to nasty smell. The surrounding area is a little unsafe at night (so just be careful). Location is good as it's walking distance to the old city and train station. Please fix the lobby stench and make sure cleaning crews lock the door. Thank you. Maybe warn people the entry to the tub is 2 feet high so they can book something safer.

Go for the breakfast. That is all. Just sensational. The First Name branding is cute and quirky with lots of cute details. Somewhat strangely they missed the olfactory branding with the lobby and common areas having a distinct eau de toilet aroma which detracted from the overall experience, especially after such an amazing breakfast.

New hotel with clean rooms and clean common areas. Very friendly staff. Excellent property!

Tout était parfait, un vrai séjour de luxe

O quarto impecável Atendimento perfeito

スタッフが気が効いて親切。環境負荷を低減する意識が強い。駅から近くて便利。

travaux dans les wc du RDC : odeurs

Petit déjeuner super

Pretty good hotel, a little far out of the main area to visit. I would look at some other options more towards the center of town if I was being touristy. For a business hotel, this is great.

Great location for train station and city centre. Modern hotel with stylish features. Excellent breakfast and staff. Highly recommended

Nous n’avons pas utilisé le parking ( sans doute trop cher ). Excellent accueil. Dîner au restaurant parfait en particulier le menu enfant. Petit déjeuner exceptionnel. Literie parfaite. Seul bémol : la salle de bain en chambre familiale. La baignoire d’accès difficile ( je suis grand mère)et glissante ( pour un enfant ) . La robinetterie est un peu bizarre…

Very good hotel Breakfast also was limited options but very good and enough to fill you Nespresso machine a real plus as we enjoyed proper espresso Staff were really good es

Great location! Beautiful hotel.

Fine

Nous avons eu l’occasion de séjourner à l’hôtel pour un week-end d’anniversaire, et nous n’avons pas regretter ! Nous avons eu l’occasion d’être surclassé en suite, c’était incroyable ! La chambre est spacieuse, le lit est immense, tout les produis sont bio et en ce qui concerne le petit déjeuner il était excellent vous retrouverez des produis de qualité et toujours bio ! Le personnel est accueillant (à notifier qu’il vous faudra payé une taxe de 14€ sur place ainsi qu’une caution de 50€ par nuit et par personne payable uniquement par carte) En ce qui concerne la localisations à 10 min a pied vous êtes au Capitole. Hôtel qui mériterait même une étoile de plus :)

Overlooks a beautiful boulevard. Breakfast was a wonderful array of choice. Room seemed completely soundproofed. Staff friendly. Quiet and safe area.