Old property but very impressive building very comfortable room.

Lovely staff, really helpful

We complained our room was unclean and were upgraded to a nice room without issue

The room was not worth what I had paid for it looked really nice but the bed sheets were dirty and had a radiator in the room that didn’t work at all they said they couldn’t do anything and then me and my partner went to spa and the water wasn’t wasnt warm at all it was freezing cold and idk what I’ve just paid for so I left around 11 pm if a refund is possible please help

Staff very courteous. All rooms clean and warm. Excellent evening meals. So-so breakfast. Need for overhead shaver lighting in bathroom. Unable to clearly see to shave. Special thanks to maintenance for speedy repair of plumbing fittings under bathroom sink. Disappointment on one day wait for replacement hairdryer. Communication problems between reception and housekeeping?

all round nice place to stay

Room was clean and warm, staff were very friendly.

Room was very clean and comfortable, good price

Reception staff were excellent, they dealt with 2 issues we had very professionally.

Room was very nice and plenty of room to move around. Nice looking grounds around the area. Good service on the whole!

No hot water

I was given a nice room at the back of the hotel , but the radiators did not work, it was freezing. There was a small mobile radiator, that did nothing to heat the room. Also there was no telephone either. As I was staying 4 nights ,they did upgrade to a better and warm room.

Was given wrong type of room on arrival, free upgrade was satisfactory, staff were very helpful

On my arriv the reception gaveva welcoming greeting .My signingvin was strieght forward and good communication. My room , bed linen and towels are Scrupulously clean and very comfortable , Lovely presentation abd lovely furnishings, everything i need. The staff in every category are so friendly and always give a greeting. Nothing is too much trouble. My stay has been a a very enjoyable and comfortable stay. I havecstayed many times over many yrears abd always had a wonderful timevhere and i can truly recommend this hotel.

Lovely rooms, great staff

Only issue was room had no heating

Stayed here many times before but was extremely disappointed this time . The room we were given we was pleased at the size but it was freezing cold and was given an extra heather which helped . Then there was no hot water to shower so we were moved . Really frustrating when you are only there one night and have to repack again .

Enjoyed rhe stay

Great stay

Overpriced for what it is. Food is nice but overpriced, breakfast ridiculously so. Room smelt fusty, unable to open bathroom window to venture the room.