Renovating. Noise started at 8:00 am. Very loud! On our floor. Very noisy at night past 11:30 pm. Staff didn’t ask how our stay was. Staff didn’t communicate anything, just enough to check in. Check out, zero communication. We have stayed here several times before. I can appreciate the upgrades but not at the cost of the customers’s experience and sleep.

It was noisy, with fights in the hallway waking us up. The breakfast wasn’t great to say the least. Would rather pay less and have nothing offered. At $200/night we expected a betterexperience.

Horrible doesnt even begin to describe this stay.. 1st we get there put us in the top floor. Elevator sounds like it is going to break. Nothing eorks, room key, tv, phone. Went down and she says heres a number call it and they will fix it. Not my job. They changed our room. Again key doesnt work, needed more bath towels as we were staying 4 nights, they say bring the old ines, and we will give you new ones. No cleaning service at all. Buyer beware, dont stay here

Construction was the worst!!! Right above my room sounded like someone was being tortured. Scraping sounds and banging all while trying to sleep on a Saturday.

The heat on the ac turned on and the fire alarm went off, the staff had me wait an hour to get my room card fixed, every time i came back my key card would drop working, random construction at early morning times, can’t reserve rooms online. Anything else would be a simple hotel standard but good lort.

The room was filthy! When we turned on the AC we couldn’t figure out what the stench was until we checked the AC unit, appeared to be mice droppings. We couldn’t bear staying in that filth

Damaged furniture, run-down and overall bad experience.

Dirty and I felt unsafe. I would post more but everytime I go into detail they come back saying my review was rejected.

I got back to my hotel room and discovered that the toilet would not flush. It was already late so I didn’t call anyone. I will let them know in the morning. The bed only had a sheet and the top cover and no blanket. I had called down earlier to get a spoon and a plate and a knife and instead of the employee bringing it up they told me to come down and get it, which I didn’t not great customer service.

First thing the room number plates were removed and randomly placed on the wrong door, so I could not find my room. After returning to the front desk to explain i was escorted back upstairs to the room. When the clek opened the door numerous roached scattered around, then she took me to a second room which was even my infested with roaches. I was given another that was not truly up to par but due to the late hour i had no choice but to stay. I WAS HIGHY DISAPPOINTED AND DIGUSTED.

I didn't like that they did not serve a full breakfast and there were no toiletries in the bathroom.

The Desk wasnt at their place when I arrived and couldnt me provide a receipt for the stay

Room was clean, but run down. The “free breakfast “ consisted of coffee /tea and Nutigrain bars. Not what I expected from the phrase “breakfast included “

There needs to be some serious renovations. The windows were broken and didn’t open. The bathroom was clean but had hair in the shower/tub area, in the tub and on the walls. Only 2 accessible receptacles.

Property may have been temporary housing for low-income.

Room was full of mold that cause my wife to have a violent attack. We checked out immediately and had to find another hotel. We would like a total refund.

Safety and convenience

Location was convenient fo local shopping and dining.

This hotel has ROACHES! While in the process of leaving to find another hotel due to roaches, another couple checked in and immediately came back down to check out due to roaches in their room as well.

Could have been cleaner. The sink counter was stained and looked dirty. Lots of debris in the hallways and the trashcans outside were overflowing. The staff was friendly.