We had booked a Seaview spa room and had the unfortunate experience of having no hot water for our entire two night stay. Unfortunately due to being a public holiday long weekend we were advised that no one would be available to attend the issue. We were refunded half of our booking fees however our long weekend away of relaxing in the spa was ruined. The bed and room was out dated, a hole in the roof where I assume a down light once existed and the bar fridge froze all our drinks no matter what setting the fridge was on. All in all a very disappointing experience

Spacious

Breakfast was delicious

Room was clean, bed was comfy , staff friendly, restaurant had good food

nice hotel

Comfortable beds, great location ,close to street and waterfront. Friendly and helpful staff.Would stay again.

Sacious room. Quiet location

Great room with a view and comfortable bed.

Passing was very close to the room

Certain items were missing from the room i.e. cutlery, plates, bowls. We ate in the dining room and thought the staff were badly trained as they needed prompting to deliver drinks and to generate a bill, which showed lack of computer skills.

Easy access, good location.

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easy check in staff very courteous room was clean

Large, clean room, great views and attached restaurant was terrific.

Everyhing else was fine but the bathroom hadn't been cleaned

Spacious clean room. Friendly ,helpful staff

Yes

Great room spacious, great view of the harbour, good location , walking distance, quiet and safe, PERFECT

Easy place to stay…well equipped….very pleasant staff

Bed felt uncomfortable stuck on both side of bed