Didn’t use

Airport shuttle service was great and friendly. Our room appeared to have not been cleaned, but we had one really great house keeping staff quickly fix that.

Very good

Airport shuttle and showers were great!

Got a good rate. The room was clean and well maintained.There no clock in the room and I had to pay in an open parking lot. Also I would have had to pay for what is customary a free meal. I will be visiting elsewhere.

Shuttle and on-site restaurant good

Comfortable beds

Rooms were not ready when we ready to check in. It was 2 hours after their advertised check in time.

Friendly staff. Clean room. Comfy bed. Hot shower. Nice exercise room. Very close to the airport with shuttle services. Bar and swimming pool available. No slot machines, which was fine with me. Warm, yummy cookies. What else do you need? Our first time at a Double Tree, we will be back. Thank you to the great staff, from the desk to the shuttle driver, they were all very friendly, funny and professional. They made it a 5 star experience! Well done!

Staff was very welcoming & helpful.

Great stay, quiet rooms, bar area was nice and convenient, parking was free and convenient.

Great property and great service

Beautiful room.

The hotel was great! Room was very nice. Clean and spacious. Close to the airport, which is why I pick this place. They have free shuttle from the airport. I had an issue getting the shuttle to pick me up. I called at 6:50am to get picked up and was told the driver was leaving at 7:00 to pick me up. I called back at 7:30 and was told he was dropping off a passenger and he would be right there. Called at 7:50 and was told he had stopped by twice and could not find me and would be right there. Called back at 8:10 and was told he would be right there. Called again at 8:17. He finally showed up at 8:21. He drove up and got out of the van and said anyone for Double Tree. Me another couple got on. Stop at another stop and he did the same thing. If he stop twice before and did that I would got on! Got to the hotel and talked to manager on duty who was the one I was talking to on the phone and told him, that no way he stopped by twice. He sorta said sorry but really didn’t do anything to try to make me happy. If he would of said he would talked to the driver, I would of been some what ok with the situation. I hate being lied too!

Two night stay, bed was tad squishy, floor was sticky, ac was loud and walls were thin. Heard the cars driving, neighbors alarm at 330 am go off for a while. Guessing they don’t wake up easily. People coming back from the night out in the hallways. Overall it was good staff way friendly.

The bathroom smelled a little like mildew. Everything else was great.

Carlos and Devin at the front desk were awesome! Appreciated that they had an airport shuttle and that they had a lot of snacks and beverage options available. The beds were also on point.

Good

It was so hot in our room. We had it set to 65 and it was cooking hot. Front desk was not friendly. Had an attitude when I needed A late check out!!!!

Clean Room, quiet, safe. Perfect for a quick overnight stay t fly out of Vegas. The breakfast buffet was perfect too as we were catching an 11am flight. Got in late so dinner at Applebee's worked out.