Stayed Feb 02-05.. The room was very decent and we liked it, people at the reception were nice and professional. But... our experience in the restaurant was really bad and ruined the stay. That was the morning of February 05.The young man was very rude and disrespectful. People like this affect hotel business. We came to the restaurant at 9:05 am, got some bagels, coffee and a tea.. sat down to eat, all of sudden he started removing the food from the display. I told him that we were not done and need little more food or sweets. He yelled back, the restaurant is closed and nothing is available anymore. Not to mention how he was throwing the food into the plastic containers. My wife and I were shocked by such a behavior.. After we got out of the restaurant I told the man at the reception about our experience and he felt bad and tried to apologize. We appreciated his efforts but it didn't help much. Massage to management ... All other hotel staff work hard to accommodate the guests and then you have a single person who ruined all that in a whip. We've stayed in your hotel in December for 5 nights, this time 3 nights.. We are planing to stay at least two times more for a few nights before spring.. And certainly hoping something like that will never happen again, as we'll find another hotel instead . Thanks

was very nice

oui

Good

Overall ok

Tout !

L'accueil a été sympatique mais la douche était sale et une serviette très souillée (brune) était sur le bord du bain.

La chambre était propre et j'ai eu un bel accueil à mon arrivée. Tout s'est bien passé!

Location parfaite, Accès rapide au centre-ville en métro

Qualité du service

Zimmer sind sauber und gut unterhalten. Das einzige was nicht gut war, man den Verkehr gut hört i

Staff was super friendly and accommodating. The room could use update for wall paper as it was peeling off but otherwise it was comfortable bedding.

Personnel exceptionnel et localisation

Excellent personnel service. Good -in house- cuisine. Very good location to commute to Montreal and Dorval airport.

Had a comfortable stay. View looking at St. Lawrence River was amazing.

Staff

Belle emplacement pour prendre le métro

Personnel très courtois et souriant

Le rapport qualité prix

Good