Anna
dengan Pasangan
6.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
We had a mostly great stay. We hadn’t known about the complimentary breakfast so that was a wonderful surprise. There was quite a selection everyday. The hospitality and cleanliness were amazing.
However, they did not respond to my query about a shower chair before arriving and upon arrival they said they don’t have one. It is absolutely unacceptable for a hotel not to have a shower chair. As a disabled person, this made my stay significantly harder and is not something I have ever encountered at another hotel.
There was an also a surprise charge for what I believe is the internet (it said “HEBERGEMENT NUMERIQUE. Reference # 246137). Nowhere did it mention that it was not included as part of our stay. It also did not mention a charge for this when connecting to the wifi.
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