Everything was excellent other than valet for the ridiculous price you pay for it (over $80) it is horrible, no elevators accessible to carry luggage you have to walk upstairs and walk the length of the hotel to get to valet very expensive not worth it, when scanning the QR code it says it's not available you have to call down to the desk from a phone and advise them your code, took almost a half hour to get vehicle, overall Hotel was beautiful staff were great valet pathetic zero stars!!

Fantastic We love the Fairmont!!

Great place to stay

The room was great. The breakfast at the Reign was amazing

Very poorly maintained room. Carpets smelled terrible. There is no value for money. This is not a typical Fairmont experience. Disappointed.

very nice hotel with beautiful architectural features and very friendly staff

Beautiful hotel, nice restaurants, and pleasant staff.

Everything was carefully curated, luxurious and serene. Organic, the food, flowers, glassware and wood over plastics use. Le labo brand for bathing. From The Epilogue a story of Beauty and the Beast gifted, to the strawberry dipped in chocolate to the bottle of wine and more gold chocolates. Making sure we were pampered celebrating our anniversary.

Amazing location, quality rooms and amenities.

The room was spacious, the front desk & housekeeping staffs that was assigned to our room is very a helpful & approachable. My family & I will surely comeback.

I love this hotel. Professional and attentive staff throughout the property. Shout out to the valets, they went beyond superior service, even throwing in some humour!

Staff was superb

Check in was quick and easy. Great location. Staff are friendly.

Best location !

From A to Z every thing from exceptionally professional staff to beautiful ambiance and the 3 restaurant bars of the hotel was SUPERB. The Fantastic location made my site seeing extremely efficient and easy. I specifically loved the flexibility of payment options that is in this very competitive city makes it very essential and wise to run any business. the rate I paid was also phenomenon. For sure in any travel Fairmont would be my first choice .Thank you

Hotel is beautiful. Very clean! Across the street from union station so close to everything

I am very pleased with my experience at the Fairmont Hotel. The service was excellent, and the staff made our stay truly memorable. A special thank you to Paul at Concierge for going above and beyond to help us book dinner at the CN Tower on short notice. His kindness, effort, and attention to detail made a big difference, and we had a wonderful experience. Thank you, Paul, and the Fairmont team, for making our visit so special!

Clean comfortable room. Good climate control. Nice bathroom. Good water pressure

Super convenient, clean, great gym and staff. Everything great except room and bathroom a little small.

Our stay was so pleasant and peaceful.