Very clean rooms and friendly staff

Pleasant work stay, comfortable bed. Great, attentive staff.

Beautiful hotel. Staff are very helpful, friendly, and accommodating. We had a great stay!

Pet friendly, Room Cleaned Daily, very friendly and accomodating staff highly recommended

Every time we stay here we love it. It was our daughter’s 7th birthday and they upgraded us, had dessert delivered to her and had robes for all of our kids (ages 2-7) and us waiting for us in the room. It’s a beautiful hotel that is close to everything we needed!

Hotel was great, clean, beautiful friendly staff, great food! Should have asked for a better view at check-in.

Lovely stay at this gorgeous, historical hotel. Attentive service everywhere on the property. Love The Library Bar and the Clockwork Champagne & Cocktails Lounge.

Historic building in a great location. Cleaning staff were more attentive and helpful than the front of house staff.

Excellent stay. Great location!

Nice room, staff were very helpful

I had a great time and so did my dog :) it’s a very big hotel, easy to get lost but my dog and I enjoyed our stay! Staff are very friendly and helpful! Valet parking was super easy!

5 stars all around. The only thing I found concerning, and I spoke to staff about this was, there was a single woman, ahead of my wife and I in line at the standout bar, The Library. She was attempting to get a seat inside as a solo. The host asked this particular woman for her room number, floor she was on, and spelling of her last name, loud enough for several groups waiting in line to hear. I found this to be a shocking personal safety breach, IMO, and a dangerous protocol at worst. I do hope this is something that is addressed with management in making their guests feel safe and comfortable.

Amazing stay!

There was no cold water to drink from the tap

Literally the best hotel stay I have ever had. Everything was perfection. Lots of good places to eat nearby and the underground shops are accessible from the hotel.

This is a very nice Hotel..in the Fairmont tradition. Wonderful!

Excellent

Nice

Friendly staff. Excellent amenities. Great bar.

Shops were close by.