Everything was above our expectations. Loved it

Everything was just perfect

Great hotel with lovely ambience and dedicated staff. Close to the viceregal lodge and mall road.

Its a very nice property

Amazing

Excellent hotel which tries to keeps its heritage intact pop

Excellent hospitality

This is a great hotel. The breakfast buffet is terrific and all of the staff are great. We were given a free upgrade both times we stayed at the Oberoi. The hotel is within easy walking distance of Mall Road and other areas of interest

It's truly a 5-star hotel in Shimla. Rooms are super spacious and neatly kept. The hotel has its English architecture still very well maintained. The food served was super delicious. We had our infant with us; he was provided with the right and tasty baby food. I will definitely come again.

The Oberoi Cecil is absolutely terrific. Both times we stayed we were given an upgrade...the last time to a full suite! All of the staff in the hotel are tremendous and the morning buffet is absolutely fantastic! Mall Road is easily walkable, and there are many interesting connecting roads lined by interesting shops. I am celiac, and the chef Rajiv went out of his way to ensure that I had lots of special menu options. Arti and the assistant manager Raghav were invaluable at the front desk, as were a number of other people. The manager Swati also proved to be very kind and helpful!

They seated us as we arrived to check in at a seating area where the coffee table was littered with dirty dishes that had not been cleared. I found hair on my sheets. Food service was very slow. Dinner took too much time.

Excellent

Location and convenient

Great staff and experience . Well looked after and Would definitely visit again.

We had an awesome stay and enjoyed the Oberoi hospitality at it's best. Dining was great. It was nice to go to the sister property and dine there as well.

Terrible customer service. Would not accommodate any changes - even due to weather emergencies. I would look elsewhere. Don't stay here.

Best place to stay in Shimla.

Little map would have been useful as got a bit lost finding my way back but otherwise brilliant

Extremely helpful staff. Very polite and hospitable. Great food and wonderful property

Amazing heritage hotel well kept and preserved