Excellent service and attentive staff, hotel facilities all great although we did not have time to use the spa/pool sadly. Hotel seemed very quiet so atmosphere a little lacking. Room was clean and spacious with a fabulous view of the river, although the decor seemed a little dated and in need of some TLC. Breakfast great but additional cost. Overall a great hotel stay with excellent access to the Thames clipper for access to the O2 and also central London.

I had a great stay here when in canary wharf for meetings. Although the hotel is little dated for a 5*, it has an amazing leisure centre access with beautiful riverside pool. The staff were all really attentive and fantastic. Particular shout to Cindy who was super helpful to me on reception. Really appreciate it.

We had a fantastic river view. We used the swimming pool which was good, along with the spa.

Bit overrated and needs a revamp. Useful and good location for Marathon. They need to rethink amenities- no kettle / tea / biscuits for a 5* hotel

酒店寧靜舒適。 接待人員親切友善，自動聊天幫忙👍 附近商場、散步、跑步都方便，非常合適度假。

Nice hotel, well located

Overall was good…one thing though was that they don’t provide kettle and tea bags in the room…we have to request for them…there were coffee and coffee machine but we don’t drink coffee!

Very friendly and helpful staff. Comfortable room. Everything good. And the breakfast was excellent. Thank you.

Lovely place staff was amazing thank you for a great service

Clean and quiet. Lovely staff.

Amazing stay at the hotel! The staff went above and beyond and upgraded our room which was fab

Beautiful tropical boutique hotel

Lovely room, staff so accommodating and the health spa and pool is wonderful to use

Spacious room with river view. Very friendly and kind staff members- the concierge staff made us feel so welcome and helped make our stay a memorable one.

…

Great location and amenities.

Room was good condition, clean and spacious. All the staff were nice and helpful. Hotel however is overpriced and absolutely not worth £300 a night, minibar prices are okay for soft drinks. Spirits very expensive. Restaurant lacked choice and was £20 for a small bit of stone bass.

Room was spotless, The use of the Virgin gym facilities was fantastic. Staff were very helpful and brough a kettle to the room when asked. It was very quiet on Friday but sadly it was noisy and difficult to sleep on Saturday night due to the cars racing around outside the hotel in the underground area of canary wharf. Better to be on the River side that the city side of the hotel during the weekend

Fint hotell

The room was clean and the breakfast was good. Great view from the room