Clean room, very comfy bed and pillows, water and milk in room fridge.

The staff were so lovely and despite disruption with other guests during our stay, the staff were so apologetic and gave us a late check out. The breakfast was lovely and the spa too.

Staff super friendly but hotel is looking very tired, rooms were very dated, one of the main lounge areas downstairs smelt of damp and the swimming pool area was also very dated. Room was very clean but there were some stains on the furniture... Restaurant was nice for dinner but expensive and not good value

Front desk staff not as friendly and proficient but the Bartender made up for it. I arrived about 10min before check in as was told to wait in bar. Other guest began to arrive so I went back to check in Front desk clerk checked in several reservations and when I made sure she could see im still waiting she said they're getting my room ready. Which was way at the end with no good view as requested. T.V. never had clear image as if they have poor satellite service. But of course we were there to enjoy the BEST COUPLES massage ! The pool area was very busy no one figured out how to turn on hot tub until I arrive and the bubbles were a bit weak and just warm.

Needs more staff serving the terrace non existent staff so orders were not taken not overly clean either

Beautiful building and very good food in the Cloisters restaurant

Sehr imposantes und wunderschönes Haus. Das Wellness ist ausserhalb und bei der Bar haben wir zeitweise lange gewartet. Der Garten und die Aussicht sind absolut umwerfend!

Relaxing overnight stay during half term. Excellent room and good spa facilities. Evening meal in the bar was good, albeit it was a little quiet.

Great stay!

We stayed in one of the feature rooms which was beautiful and spacious, as described. The property was beautiful and the spa facilities were a nice feature. The staff was friendly and helpful. They ordered us a taxi for the following morning which took us to Gatwick Airport, only 20 minutes away. Highly recommend if you are looking for a quiet, classy stay near the airport. The food at the restaurant was also delicious. Make a reservation if you plan on dining for supper. Thanks!

Lovely

I went for a short break from my family and it was perfect. The staff were friendly, helpful and hospitable. My room was beautiful with stunning views and all the amenities within were of the highest standard. I ate in the restaurant which was very good with friendly staff and ample delicious portions and excellent wine. I also ate at the bar which again served excellent food.

Great staff room and food

Francesca was AMAZING!!!!!!!!! I can’t emphasize this enough!!!!!

Excellent place to stay. Great service and delicious food.

Amazing property with a great history. Food was awesome and staff were friendly

The best of the best staff, people and property. I highly recommend this incredible place. The food, and photo ops are worth it alone.

Lovely place, would recommend

Service went above and beyond. Nothing was too much

Beautiful hotel and incredible breakfast in the morning!