All was good except for 2 of the staff in the lounge, very rude unhelpful on multiple occasions. Overall staff was great, but for the two on the gold lounge level.

Exellwnt

Upon check in to our room, the bedsheets were full of hair and did not look like sheets were changed. The TV was not working, we couldn’t connect an apple or android device even though we spent an hour following instructions. Front desk was not helpful, they said they will be sending a tech guy to resolve the issue but a plumber was sent instead to do the job of a tech guy. Issue still not resolved. All in all our stay was okay, nothing fancy. The mattress is very comfortable and the buffet food was good.

Great food and housekeeping!

Très beau séjour

Lovely hotel room with amazing staff, The gold experience was 100% worth it.

Beautiful hotel. Excellent service

Great stay as always

Sauberes gutes Zimmer.

I was expecting more for the room, really similar as the regular room. But the service…WOW!

Expérience incroyable

Superbe hôtel. Tres Bien entretenu....qualité des chambre, hotel de renommée internationale

This was an amazing stay in Montreal. It was our first time staying downtown and the Fairmont did not disappoint. I would fully recommend.

Staff were all Helpful and friendly and as always enjoy the gold level rooms and services with Fairmont

Stayed in the Gold Level, which was amazing. We will be back!

We stayed on the Gold floor which was fantastic. The staff were incredible - attentive, polite and exceedingly professional. Would stay there again.

Friendly team!

Excellent

Estava em greve de funcionarios , poderiam ter ofertado alguns amenities para compensar

The Best