Love everything about the hotel it’s our second time staying there. We will be back again

The room was really cold but stay was nice

Staff was not friendly at all. Ordering room service was impossible

Room - bathroom sink didn’t drain properly and shower head through water everywhere and it was very hard to control water temperature. The room temperature was set at 19C and you couldn’t regulate to a warmer temperature. It got very could. They didn’t have an extra blanket in the closet. Apparently I had to request if I got cold. Service - trying to order room service was difficult. The food was delivered +90mins after order (a beef carpaccio, chicken broth and a cappuccino). Had to call 3 times to see what was happening. Have to recognize staff was very nice and apologetic x the delay. I was not charged for the order. Next morning they also included as part of the apology when I ordered a cappuccino and yogurt to waive the costs.

Very clean, lot of places to go inside the hotel, dinner, bar, etc. Staff willing to help.

Tuve inconveniente con

Muy buena habitación, limpia y cómoda. El personal Muy amable y servicial. De volver a Guatemala es mi primera elección.

Very nice room and service was great!

Yes

Staff were fantastic and helpful!

Excelente, recomendado, limpio, buena comida buen servicio

no

Muy bien hotel. Habitaciones limpias. El bar y alberca bien

No club facilities

The staff, the amenities, the cleanliness. Everything was beautiful.

My stay was great, spent my birthday & New Years at the property and i have no complaints. The staff were great , food was great , location was great . i definitely will be returning .

Excelente

Room needs updates, specifically the bathroom, old tub,

Es el mejor hotel en Istambul. Ubicación queda cerca todo. Bonito barrio. Cerca de la estación de tren. La vista es inigualable. Los restaurantes y el bar en el piso hasta arriba son impresionantes. Desayuno exquisito muy completo. Bastante para conocer a pie. Del Aereopuerto te puedes ir en bus muy cómodo y muy barato y te deja en la esquina del hotel. La verdad que siempre que vaya a Istambul el intercontinental será mi elección.

all and everything was excellent.