The reception, restaurant and bar areas are beautiful and if the whole hotel was to this standard, it would absolutely be worth the overnight rate. However, the rooms are tired and in need of updating. They are beautifully clean, but the decor is out dated the carpets were tired and puckered, and the air conditioning is ineffective (we did not complain as it was the middle of the night before we realised and were only staying one night). We had several rooms booked as a Business Event and everyone said the same so it isn't me being picky. The staff were very friendly at Reception, and our experience at the bar was excellent. The food we ordered in the Press restaurant at lunch did take a very long time to arrive and it wasn't even busy, but the food itself was good. The breakfast buffet was a little chaotic as we went at a peak time, but the space allocated in the restaurant for the number of guests is a little cramped and again, the hotel was not near full capacity in our opinion. That said, the bar areas and outdoor areas are beautiful and I'm sure the rest of the hotel will follow suit when investment allows. Huge potential to be outstanding, but right now it's just good.

A well located hotel with great facilities. A must for the golfer !

Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean

Lovely hotel, we will absolutely be back!

Excellent facilities including spa, pool and golf course with good dining and excellent buffet breakfast. Very attentive and helpful staff. Easy access to London with fast trains and also to M4. A good choice of central and quiet location to visit central southern England ( Oxford, Winchester, Salisbury,

Very clean room , lovely facilities and the spa was lovely

Die englische Provinz ist herrlich grün, Golfhotels bieten normalerweise etwas mehr Komfort und Platz. Deshalb habe ich für meine Frau extra eine Suite gebucht – was man uns zunächst gab, war allerdings eine Frechheit: ein dunkles Loch mit Blick auf eine Ziegelwand. Warum versucht man eigentlich immer wieder, Ausländern die schlechtesten Zimmer zuzuschieben? Nach längerer Diskussion bekamen wir immerhin eine helle und geräumige Suite, inklusive Entschuldigung. Schade nur, dass die Mängelliste weiterging: verstopfter Abfluss, halb defekte Steckdosen, kaputter Safe, zwei Fernseher, die gleichzeitig anspringen, aber einzeln ausgeschaltet werden müssen. Auch die Preisvorstellung für die Verlängerungsnacht war zunächst dreist – fast doppelt so teuer. Insgesamt schade: attraktive Umgebung, aber wenig Motivation, den Gästen wirklich einen angenehmen Aufenthalt zu bieten. Immerhin hat sich die Dame an der Rezeption ehrlich bemüht zu helfen.

Great helpful staff

C

Everything at the hotel was 5 star. Will be booking again.

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Did not use spa

Toilet did not work upon arrival. A simple check prior to releasing the room would have avoided the problem. Beware of additional spa charges. I booked the room so my disabled partner could swim. However the charges were listed below where I had to select my chosen room type. By below, I mean below ALL the other room types. So despite sellinn you the spa dream, they drip feed additional charges. They also charge you 5 GBP per person for room service. Very disappointing for my wife and hard to see why I would recommend.

The room was lovely: spacious and clean with a big window. The beds were super comfy and cosy. We drank some delicious local sparkling wine and enjoyed a tasty dinner. Loved the swimming pool and facilities. The staff were charming and very helpful. Couldn't rate it more highly.

Room was lovely and clean. Toilet flush often didn't work (room 204)

All was excellent

Member of the reception staff extremely friendly,efficient and went out of her way to give us help. Meals excellent.

Nice hotel. Restaurant is mega expensive

Very clean and modern hotel, public areas were in excellent deco, our room would have benefited from updating and was a little tied, although clean and comfortable. The Pool and Spa area was very good and food in the evening and breakfast was very tasty, however only scrambled egg on offer, although we did not ask about alternatives. Would have expected a little more breakfast variety for £16 per head. Overall staff were very friendly, helpful and provided and brilliant service, would definitely stay again.

What a beautiful hotel! Very stylish the bar and dining room felt like an exclusive ski lodge, with a warming fire and soft background music. Staff were lovely throughout. We had a basic classic room and that was absolutely fine nothing more required.