Clean and large room, perfectly located in North York. Nice dining options in the neighbourhood, friendly staff and beautiful gym.

Clean and quiet. Bed too soft

Loved it

God fitness center and OK rooms

very good and convenient location, room clean, stuff nice

Great Loacation

Great!

The room & staff & breakfast staff simply made for a wonderful visit during a surprise return to winter that we weren’t ready for!

Didn’t use it

Never went

Room was clean and staff friendly. But hotel loud, doors slamming, ice machine loud, showers and other toilets flushing. It was one of the loudest hotels I have ever stayed in and made it hard to stay asleep.

Convenient for a conference

There were fees for parking that were not clear on the Expedia page. The room had an uncomfortable bed and was cold. The shower never warmed up beyond lukewarm. Nothing about my stay was even adequate. I will not by using Novotel again, nor will I be booking through Expedia.

Everything was great

Excellent location since metro and food court are attached. But pillow was a bit tall, blackout curtains had trouble closing, and no Smart TV.

We’re very friendly and nice

Not good at all

Clean room. And friendly front desk

Really nice hotel nice staff great room

We spent one night at the hotel. The lobby was clean, and the staff were friendly and welcoming. There is public self-parking available with multiple in-and-out access if you arrange it with the hotel reception. Expect some delays in responding your inquiries prior your trip, not very fast. Overall, it was a good experience.