The rooms were in good condition. The staff was inconsistent. We arrived with a decent sized group of kids and it felt like some of the staff did not want us there. They were ready for a problem and it showed.

O banheiro precisa de uma renovação.

Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!

Hotel conveniently located 5 minutes walk from Mainz Hbf. Quiet street. Very friendly staff, particularly the Brazilian lady who worked at breakfast buffet. She was very kind + added a personal touch in the mornings.

Zuerst ein Einzelzimmer bekommen, war ehrlichgesagt eine Kammer. Nach Beschwerde habe ich ein anderes Zimmer bekommen. Dies war super. Warum nicht gleich so, immer erst nach beschweren. Solche Einzelzimmer sind für Mercure nur peinlich. Toilette in die Ecke gequetscht, dusche so groß das man sich kaum bewegen kann, warum bietet man solche Zimmer an!

Buena ubicación, limpio, bonita y cómoda habitación. Quizá a mejorar las opciones del desayuno buffet

Love the decor, quiet but close to everything, good A/C for Germany (we stayed during a heat wave).

Pratique près de la gare …Bon rapport qualité prix,propre…

駅からも近く、アルトシュタットへも徒歩圏内で行くことができる。部屋はエアコンも付いていて、電気ポットもあり、便利だった。掃除も行き届いていた。タオルの交換について今やヨーロッパでは床に落としておかなければ交換してもらえないということは常識になっているのか、どこにもその案内がなかったので、（もしかしたら、、と少し期待をしたがやはり変えてなかった）わかってはいるが、ステッカーを張っておいてくれるとより分かりやすいのではと思った。

.

Sijainti erinomainen. Rautatieasemalta parisataa metriä, asema ei näy eikä kuulu mutta helppo operoida. Keskustaan myös lyhyt matka. Aamupala perusok. Hyvä ilmastointi. Miinusta ehdottomasti siitä, että ainakin 6. kerroksen käytävällä ja huoneessa haisi home. Aulassa sitä ei huomannut.

People and location were great.

no problem

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.

Within walking distance to trains station.

Tout était parfait !

Udemærket hotel, pænt og nydeligt. Ligger i udkanten af centrum

Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.

交通の便が良いのみで 部屋の設備は価格に全く見合っていないです。

This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings: - WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds - On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in? I don't recommend anyone staying at this hotel