literaly they don't let you check in until 4 pm even if your room is ready because they want you to pay a fee to check in early. After a 10 hour flight I got there at 3:30 and I had to wait until 4pm to get my room. I never saw any people cleaning or vacuum or cleaning the place. The carpet was fillty. Breakfast was good, the person at the counter was very pleasant. They don't clean your room, after I requested the service for 5 days, I stayed there just one time they came to clean my room.