Radisson Hotel & Conference Centre West Edmonton

Terokai Radisson Hotel & Conference Centre West Edmonton
7.4
Baik
Daripada 2,479 ulasan
Kebersihan

7.4

Keselesaan Bilik

8.0

Perkhidmatan dan Kemudahan

8.0

Ulasan Pelancong Radisson Hotel & Conference Centre West Edmonton

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Ulasan teratas
Brad
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Everything was great.
Jennifer
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

I purchased 1 room - 2 beds for 2 adults. When I opted for the full breakfast I assumed it would cover both adults. I was told by the desk agent that I only had 1 breakfast, but he reluctantly gave me the second one (we did not use them, so I cannot speak to the food quality). There were a lot of kids, which was nice. The pool was busy and not enough towels to facilitate everyone. The beds were sad - very uncomfortable. When I checked out they did not know who I was. My stay was obviously mismanaged. I was called the wrong last name, and they pre-authorized my credit card $100 for incidentals, but then a second which I did not approve for $122.05. I was told both were a pre-authorization and they would not put the charge through, but … why? No explanation. Poorly managed, poor quality - we will never stay here again.
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Robert
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

I will return, good price:quality ratio.
Rick
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The enterance was dirty and the hall way carpets were dirty and stained. The room was good though
Vanessa
4.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

There was no wifi provided, no face cloths in the room, no usb chargers, and the fridge didn’t work. The carpets smelled wet, and were damp to the touch, like they had just cleaned them and left them to dry in a closed off room. The room was humid and smelled like cheetos. I will definitely not be staying at the hotel again, especially for the price I paid!
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Megan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Very clean room, friendly staff, would absolutely recommend. Pool was clean. Overall great experience!
Brady
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Meh
Keith
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

This was, without question, the worst hotel experience our family has ever had. The problems started the moment we walked into our room. The overwhelming smell of cigarette smoke mixed with a strong musty odour made it feel like the room hadn't been properly cleaned or maintained in a very long time. We immediately requested a different room, only to be moved into another room that smelled just as bad. At that point, it was obvious this wasn't an isolated issue—it seemed to be throughout the hotel. The condition of the property was shocking. Torn-up carpets, exposed dirty concrete floors, and an overall run-down appearance made the entire place feel neglected. It certainly didn't resemble the hotel that was advertised online. The swimming pool was another huge disappointment. It had an unpleasant smell, and the water was so cloudy you couldn't even see the bottom. There was no way we were comfortable letting our family swim in it. Then came the breakfast fiasco. When booking through Expedia, I clearly entered that there were four people staying and paid an additional $35 for a "full breakfast." At check-in we were handed only two breakfast vouchers. When we got to the restaurant, we were told each voucher was worth just $5. Seriously? We paid $35 for breakfast and received $10 worth of vouchers. After going back to the front desk and arguing, they reluctantly gave us four vouchers, but even then they barely covered a basic breakfast of eggs, hash browns, and toast. Advert
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Douglas
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Clean and quiet. Good location.
Shayla Marie
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

There was a large sticky spot on the floor of our room, but other than that, it was clean. We stayed for 5 nights but our room was only cleaned twice and I had to hunt down someone several times to replace the coffee in my room. Check-in/check-out was fairly quick and smooth. The location would be better for driving, but the busses weren't too far out of the way. Pool was small and didn't look great when we got there so we never used it unfortunately.
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Sheri
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

It was comfortable
Wilhelmina
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Not clean not recommended only 1 elevator and to small
Leslie
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

All ways a good stay 👍
chris
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Clean Close by to a bus stop I used to get around the city Pool water was cold but kids didn't care Worst part staying here was the doors key pad. Every night the key pad on other doors in the hall would go off. Front desk told me to just go make sure the doors are completely closed shut. Just imagine getting woken up by a non stop beeping sound and having to leave your room to walk the hall to find the door which is making noise and having to shut it closed. I Will not book this hotel again
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Lynn
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The friendly staff. Excellent service
Carmen
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The hotel was great. Clean and friendly. Thank you for making our stay enjoyable and comfortable
Steve
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Good location especially if you are driving.
Edna
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything came in handy at hand
Valerie
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything was good
Kristy
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff were a bit odd? Not sure entirely how to describe the oddness but I didn’t love that. The pool was super tiny and always busy so we didn’t even bother to go. The ice machine was broken on our floor. The location was very nice though as well as the price.
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