Penilaian & Ulasan Keseluruhan Palm Tree Club Miami Hotel

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Not to bad for a couple days. Needs a little more attention to cleaning. Otherwise decent place

My wife and I booked this property due to the photos it has on Expedia. Unfortunately when we arrived at the hotel there was no one that actually worked for the hotel at the front desk to check us in. The person who gave us our room key was a security guard who was given a list of who was coming in and the key. Upon going to our room it looked nothing like the photos in Expedia. The room felt musty and had old carpets that looked like they’ve been there since the hotel was built. My brothers room had roaches in it. Upon going to the security guard he stated he couldn’t do anything and we would have to wait till the next day when the employees come in. The next day we spoke to a female in the front desk who was able to get us into a different room which was much better but smaller than the room we originally booked. When asked if we could get a refund for the difference in price they said they couldn’t do anything about it. I would not recommend this hotel to anyone. Stay away. The pictures look good on here but it’s far from it.

It will be nice if the restaurant offers breakfast but they only open at 12 pm. Other than that it was a really nice stay.

This property was amazing. Friendly staff great location right between the beach and the city. Pool was super cute and clean and added little bonus the cute stand with sun care items and water. My view over the water was great. Everything about this property was absolutely perfect! Love love love this property!!

The entrance to get in is kinda rough but overall great stay.

Nothing was pleasant, bathroom were hot and the shower was slow with the tub not draining properly

The service is terrible, the room looked like they only made the beds, no phone to call room services mind you room services only goes to the rooms that are empty, we found a ROACH IN THE BATHROOM and in the outside bathrooms as well! Parking is crazy far so they can accommodate the restaurant rather than

Buena ubicación

The hotel was beautiful. Very clean and nice staff.

Excellent

Fint hotel til prisen, men det er meget slidt, Morgenmad- det skal nok skrives at det ikke er en buffet men noget som de for leveret udefra og vi var uheldige at der var laver i vores ene servering. Men ellers et venlig personale

Excellent

It was good , everything was clean but a bit old. The problem is I needed water, try to buy in the vending machines in my floor and the other side the hotel and lost my money because there were no water on either machine. Went to front desk and they did not do anything about it. Ice machine broken on the 5th floor. The front desk who took care of me on July 16th, was not interested in helping or doing anything, seems he was forced to work that night. Other than that, I would definitely stay there again

Frontdesk is really helpful

Bem localizado, cama confortável voltaria com certeza

Está bien no es lo que parece

Not the best stay, not the clean line

Stayed for a few days while working remotely. Wi-Fi was strong and the room was quiet enough to focus. Would stay here again for sure

Stayed with our two kids and had a great experience. The door lock was glitchy at first, but maintenance came fast and sorted it. No complaints!