Reception is behind glass, like a bank teller.
Valet failed to bring all bags to room. AC started weak, but did improve. An annoying fly greeted is in our room as we entered. Had to ask for housekeeping needs such as towels , tissue paper and shower gel.
Inside jacuzzi in poor repair with missing jets.
AMAZING view. Terrific breakfast staff.
When arrived and asked valet for ice, he directed me to lake side bar (2-3 flights down from reception)
Nice they provided complimentary transportation to restaurants off the premesus.